Senior Manager

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the worlds best places to work, a champion of diversity and a model of social responsibility. We are currently ranked consulting firm on Glassdoors Best Places to Work list and have maintained a spot in the top four on Glassdoors list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHO YOULL WORK WITH

The Senior Manager is part of the Global Travel & Expense (T&E) department and leads the strategic and operational oversight of the global T&E function, ensuring consistency, compliance, and efficiency across all regions. This role is responsible for managing regional T&E leaders, driving policy governance, optimizing processes, and enhancing the employee experience related to travel and expense management. This position is based in Dallas, TX and requires 3x a week in-office presence.

WHERE YOULL FIT WITHIN THE TEAM

The Senior Manager partners closely with Finance, HR, Audit, Legal, and Procurement to align T&E practices with organizational goals and compliance standards. Key responsibilities include overseeing global policy design and deployment, managing escalations, identifying trends through data analysis, and implementing automation and system enhancements. This role also champions continuous improvement initiatives, supports change management, and ensures global standardization while accommodating regional requirements.

WHAT YOULL DO

Team & Operational Management

Manage and mentor regional T&E leaders across APAC, EMEA, and the Americas.

Build a high-performing, globally aligned team with a focus on development, engagement, and succession planning.

Oversee timely, accurate, and compliant processing of global T&E operations, driving performance and harmonization.

Own global T&E policy governance, standardization, and oversight of regular policy reviews in collaboration with GTEP lead.

Technology, Automation & Analytics

Lead T&E process automation globally and system enhancements. Place AI on T&E Admin to bring operational optimization.

Collaborate with IT and platform owners to improve efficiency and user experience.

Oversee global reporting, analyze trends, and use data-driven insights to support strategic decisions and cost efficiency. Identify areas that can be moved to central billing.

Drive continuous improvement, support transformation initiatives, and ensure adoption through stakeholder engagement and communication.

Stakeholder Collaboration & Compliance

Serve as the global point of contact for Finance, HR, Procurement, Audit, Legal, and Technology teams.

Manage high-level escalations and ensure compliance with local laws, tax regulations, and audit readiness.

ABOUT YOU

Education

Bachelors degree and an equivalent combination of education, training and experience

Knowledge

Extensive understanding of global Travel & Expense (T&E) operations, including policy governance, compliance, audit, and tax implications across regions

Deep knowledge of T&E platforms and related finance systems

Strong grasp of global and regional regulatory requirements, including SOX, local tax laws, and statutory reporting

Familiarity with cross-functional processes, including Accounts Payable, Treasury, Procurement, HR, and Audit

Knowledge of change management, policy deployment, and best practices in global service delivery

Skills

Proven leadership and people management skills, including experience in leading regional managers and large, distributed teams

Excellent strategic thinking and operational planning skills to align T&E priorities with organizational goals

Strong stakeholder management and communication skills to engage with senior leadership, business units, and cross-functional partners

Advanced analytical and reporting skills, with the ability to leverage data to drive decision-making and continuous improvement

Effective project management skills to lead global initiatives, system upgrades, and transformation efforts

Abilities

Set and execute global strategy while adapting to regional variations and business needs

Build, lead, and inspire high-performing teams across geographies, ensuring consistency, collaboration, and accountability

Influence and drive change across a matrixed, global organization

Manage complex escalations and policy exceptions, providing clear direction and resolutions

Balance operational efficiency, employee experience, and compliance, while driving innovation and continuous improvement