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Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.
The Senior Manager, Field Analytics and Operations (FAO), Market Access will develop and maintain analytical and reporting tools for Market Access customer-facing field teams such as Field Nurse Educators (FNE) and Access and Reimbursement Managers (ARM). For products dispensed through specialty pharmacy, the FNE team provides nursing education and support for patients and HCPs; the ARM team delivers reimbursement and process understanding to HCPs and their support staff. Both teams aim to drive confidence and satisfaction with Jazz therapies and support services.
To effectively support the FNE and ARM teams across Franchises (i.e., therapeutic areas), the Sr. Manager will engage colleagues in FAO, Business Operations and Analytics, and Digital Enterprise Capabilities to align on best practices and leverage common platforms (e.g., CRM). Some technical capabilities may require fit-for-purpose development to enable coordination between field teams, specialty pharmacy, and any other support channels (e.g. digital engagement).
The Sr. Manager will also be responsible for onboarding team members to analytical and reporting tools, and how they tie to individual, team, and business performance. There will be occasions where troubleshooting of reports is necessary (e.g., investigate trend breaks); collaborating with colleagues to align on root cause and next steps will be required.
Essential Functions
- Develop and maintain analytical and reporting tools for Field Nurse Educator (FNE) and Access and Reimbursement Manager (ARM) teams in different Franchises (therapeutic areas)
- Partner with colleagues across Business Operations and Analytics and Digital Enterprise Capabilities to align on best practices and leverage common platforms (e.g., CRM)
- Enable coordination between field teams, specialty pharmacy, and any other support channels (e.g. digital engagement)
- Onboard team members to analytical and reporting tools, and explain how they tie to individual, team, and business performance
- As needed, facilitate and support root cause analysis by analyzing data to test hypotheses
- Engage team members at all levels (individual contributor to senior leadership) in formal presentations, informal discussions, and workshops
Required Knowledge, Skills, and Abilities
- Experience in market access, primarily for products dispensed through specialty pharmacy
- Knowledge and understanding of field reimbursement and field nursing functions, along with patient support programs and specialty pharmacy / HUB services
- Experience with CRM and data reporting/visualization tools (e.g., Veeva, PowerBI)
- Good communications skills (verbal and written) is a must
- Experience in biotech, biopharma or pharmaceutical required
- Minimum 5 yrs industry experience with Analytics experience highly preferred
Required/Preferred Education and Licenses
- Bachelor's degree required
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR US BASED CANDIDATES ONLY
Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $140,000.00 - $210,000.00
Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.
At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
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