Job Description - Senior Level Technology Services Project Manager Summary: Washington State Department of Transportation needs "
Senior Level Technology Services Project Manager", who will support WSDOT projects for the Technology Services Division (TSD) in support of the Ferries Division to modernize technology solutions that improve the customer experience. This role will utilize their Senior Level knowledge, extensive experience, and expertise in the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) methodology of execution, as well as their Senior Level knowledge and experience in the Policies, Standards and Practices of the Washington State Office of the Chief Information Officer, to ensure that their assigned project is successfully completed. Due to the number of pre-qualified Bidders, it is likely that WSDOT will receive an undue large number of candidates in response to a Work Request.
Objective- - The Senior Level Technology Services Project Manager will produce project management deliverables that are acceptable to the Ferries TSD Senior Program Manager, the WSDOT TSD Assistant Director of Ferries IT, the Office of the State Chief Information Officer (OCIO), and business unit customers. Deliverables must comply with all WSDOT Technology Services Division standards for quality.
- The Senior Level Technology Services Project Manager will be responsible for providing the project Steering Committee, the OCIO, Project Quality Assurance and the ETPMO with monthly project status reports and participating in all project meetings as required.
- The Senior Level Technology Services Project Manager will be responsible for creating and maintaining project documentation as specified by the project's Senior Program Manager and the ETPMO.
- The Senior Level Technology Services Project Manager will be responsible for providing the OCIO with monthly project status reports and participating in all project meetings as required.
- The Senior Level Technology Services Project Manager will be responsible for responding to any OCIO Project Quality Assurance Monthly Status, Findings, or Suggestions.
- The Senior Level Technology Services Project Manager will make calculated decisions, assessing information and risks available without overburdening resources.
- The Senior Level Technology Services Project Manager will utilize appropriate project management methodologies and techniques as appropriate for the size and environment of the project, considering organizational constraints (e.g. staffing constraints).
Responsibilities - Lead and motivate the project team in a positive manner.
- Excellent written communication skills will be essential for documentation of the project, as well as in communicating various issues and meeting the customer's expectations.
- Excellent verbal communications skills and clear, logical thought processes are essential to effectively lead a diverse team of IT professionals and non-technically oriented customers.
- Maintaining open channels of communication between project teams, Subject Matter Experts, Stakeholders, and management.
- Working with the business stakeholders, fulfill the business needs with the systems integration and implementation effort.
- Using business requirements, leading the team in the definition and documentation of system functional specifications.
- Coordinating system requirements documentation.
- Organizing and coordinating the participation of user groups and other project support staff
- Establishing user interest, support, and acceptance for the project.
- Soliciting the involvement of the stakeholders and other users in the creation and review of project deliverables.
- Creating the required project documentation as specified by the Technology Services Division ETPMO.
- Updating and maintaining the project work breakdown structure, requirements matrix and stakeholder matrices.
- Updating and maintaining the project issues log, risk log, and developing risk mitigation strategies.
- Updating and maintaining detailed project work plans using the standard IT project management tools (Sparx Enterprise Architect, Microsoft Project, Microsoft Visio, and Microsoft Office).
- Updating and maintaining project Work Breakdown Structures, resource plans, work schedules and budgets.
- Updating and maintaining project change control and issue/risk resolution processes and logs.
- Identifying, documenting, and evangelizing any changes to the project scope, schedule, or budget.
- Coordinating system Organization Change Management.
- Coordinating and overseeing the creation and implementation of required system training.
Location Remotely from the candidate's home office. On occasion, depending on the project's needs up to 10% travel to other WSDOT locations - WSF HQ Seattle, Ferries Terminals, Vessels.
Washington State Ferries HQ - 2901 3rd Avenue Seattle WA, 98121
Additional Expectations - Work Schedule and Number of Hours: Monday through Friday, up to forty (40) hours per week. Daily starting time will be approved by the TSD Senior Program Manager. Overtime and/or weekend hours could be required for some implementation activities as determined by the TSD Senior Program Manager.
- Travel: Travel will be kept to a minimum and at the discretion of the TSD Senior Program Manager.
- Contractor Work Products: All work products that are the property of WSDOT will be turned over to the WSDOT TSD Senior Program Manager upon demand.
Duration March 25, 2024, though June 30, 2026
Mandatory skill table Mandatory Knowledge, Skills and Abilities Years of experience Page(s) & paragraph(s) where documented in resume The Senior Level Technology Services Project Manager must have a current, valid, Project Management Professional certificate issued by the Project Management Institute (PMI) Senior Level of experience, (minimum of seven years), as a Lead Project Manager in enterprise, large-scale, software application, implementation, and integration projects Senior Level, (minimum of seven years), of direct, personal, experience in the creation and maintenance of IT project PMBOK documentation deliverables Senior Level of experience, (minimum of seven years), in estimating IT project task durations, costs and levels of effort Senior Level of knowledge of the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) standards and guidelines Excellent verbal and written communication skills Senior PM Level of experience in Microsoft Office applications, MS Project, including Visio. Prior IT Project Management experience under oversight of WA State Office of the Chief Information Officer (OCIO) IT standards, policies, and guidelines Prior IT Project Management experience with WSDOT projects Prior experience in the creation of State of Washington Request For Information (RFI), Request For Proposal (RFP), and Request For Quotation (RFQ) solicitations Experience in implementing Cloud-hosted business process migration in Software as a Service (SaaS) implementations utilizing in Google, Amazon or Microsoft cloud hosting technologies