About the job Senior Knowledge Manager
Senior Knowledge Manager Description: We are seeking a qualified
Senior Knowledge Manager with experience in developing, managing, and maintaining
SharePoint Knowledge Management assets in support of a
Defense Intelligence Agency client. The Senior Knowledge Manager will collaborate with internal stakeholders to define knowledge management requirements and gather feedback.
This role involves:
- Conducting regular meetings and communicating effectively with stakeholders to ensure alignment on knowledge management initiatives.
- Storing and organizing requirements in an approved centralized database/content management/records management system.
- Creating and maintaining centralized knowledge repositories using SharePoint to store, organize, and manage content and resources.
- Ensuring information is easily accessible and searchable for staff and participants.
- Overseeing the creation, review, and approval of content to ensure accuracy and relevance.
- Managing version control and updates to materials to reflect the latest information and practices.
- Conducting regular audits of knowledge assets to ensure they are up-to-date, relevant, and accurate.
The ideal candidate will have confidence in tackling new technologies and expanding competencies into
new areas of development. The Senior Knowledge Manager will engage with clients to understand their
business objectives, challenges, and aspirations related to
knowledge management.
Responsibilities: - Initiate, draft, and review all formal knowledge management plans, processes, requirements, and lessons learned.
- Create and manage SharePoint site collections, subsites, and workspaces. Set up site hierarchies and navigation for logical organization.
- Create, configure, and manage document libraries and lists for storing and organizing content. Implement version control, metadata, and content types to enhance document management.
- Set up and manage user permissions and access controls to ensure information security. Configure group and individual permissions for different levels of access.
- Create and manage pages, web parts, and content layouts. Use SharePoint Designer or other tools to customize the look and feel of SharePoint sites.
- Plan and execute content migration projects to move data from legacy systems to SharePoint, ensuring data integrity and minimal disruption.
- Provide support and assistance to users in accessing and utilizing knowledge assets. Troubleshoot and resolve issues related to knowledge management systems and tools.
- Develop and update knowledge management guides and reference materials to support knowledge sharing.
- Assist in developing knowledge management strategies, policy development, and continual improvement frameworks.
Location: - On-site in Washington, D.C.
Requirements: - 7 years of knowledge management experience.
- Bachelors or advanced degree in a relevant field.
- Experience developing and maintaining knowledge management systems and repositories like SharePoint.
- Experience eliciting, documenting, verifying, and managing knowledge management requirements.
- Experience developing communications plans and preparing/conducting knowledge management and knowledge asset training.
- Excellent verbal and written communication skills (proficient in MS Office Suite: Word, PowerPoint, Excel, etc.).
- Ability to present technical data and approaches to both technical and non-technical audiences.
- Experience working in the Intelligence Community (IC) and/or Department of Defense (DoD) as a knowledge manager.
Clearance Requirement: - Active TS/SCI clearance required.
- Must be willing/able to obtain a CI Polygraph.
- U.S. Citizenship required.