Salary: $76,069.50 - $133,282.50 Annually
Location : Woodbridge, VA
Job Type: Full-Time (FT)
Job Number: Department: INFORMATION TECHNOLOGY
Division: ENTERPRISE APPLICATIONS
Opening Date: 02/28/2025
Closing Date: 3/14/:59 PM Eastern
GRADE: C43
Hiring Salary: $76,069.50-$118,979.30
Introduction The Department of Information Technology (DoIT) in Prince William County is transforming technology to deliver government services at the speed and quality of private industry. Join us as we near completion of an innovative IT transformation to a modern cloud infrastructure and software delivery platform.
Join our team to see your hard work in action. DoIT seeks an experienced Senior IT Analyst to support the Department of Parks and Recreation business applications. As part of the Parks and Development Technologies team, you will have the opportunity to drive technological advancements that enhance parks and recreation services throughout the county.
DoIT fosters leadership at all levels while valuing business partnerships, quality customer service, innovation, integrity, and accountability. Strong collaboration and communication skills are essential. For more information on the services provided by DPR, please visit
About This Role: This position will work closely with agency staff and vendors, becoming a subject matter (SME) expert on the RecTrac system and other agency-specific software. As part of a team, you will perform application analysis and provide tier-3 end-user support. Other responsibilities include implementing new programs and modules, as well as adapting to the evolving requirements of the Department of Parks and Recreation (DPR). This position will also be responsible for assisting in working with DPR to translate their business needs into possible technical solutions. This role requires the ability to connect remotely to application servers to diagnose issues by analyzing error logs, user group configurations and access permissions. The candidate will also be responsible for following change management processes and testing solutions to ensure resolutions are effective.
In this role, you will act as a lead on the DPR and Development team within the Business Technology Services Program of the Department of Information Technology. This team is comprised of 3 IT professionals and is focused on business applications and technology used by the Department of Parks and Recreation. A successful candidate will be a fast learner, eager to develop leadership skills, and comfortable with coaching and mentoring.
The successful candidate will display strong technical expertise, with a proven background in providing operational support for both on-premises and cloud solutions. They should be adept at managing multiple priorities while delivering technical support across various systems in a fast paced environment. Additionally, experience collaborating with help desk and/or application vendors to resolve issues is essential.
Lastly, effective communication skills are essential. The ideal candidate should be able to engage with both technical and non-technical audiences, collaborate with internal departments and other teams within DoIT, and provide excellent customer service.
Benefits Prince William County offers excellent benefits including comprehensive medical coverage options, paid holidays, personal days, and generous leave accrual. The County also participates in the Virginia Retirement System and offers 457 and 401a defined contribution plans. The County offers the following programs:
- Flexible Spending Accounts
- Credit Union Membership
- Employee Assistance Program
- Employee Advisory Committee
- Health, Dental and Vision Insurance plans.
- Leave Programs
- Annual leave - accrue 4 hours each pay period. Accrual increases every 3 years up to a maximum of 8 hours per pay period.
- Sick leave - accrue 4 hours each pay period.
- Paid Holidays - receive up to 11 holidays per year.
- Personal Leave - up to 4 days per year
- Family Medical Leave/FMLA - for employees who qualify
- Life Insurance
Minimum Requirements: High school diploma or G.E.D. and 6 years of related experience.
Preferences: The most successful candidate will have experience with one or more of the following:
- 2 years of IT experience with local, state or federal government
- Experience with IT customer service
- Experience functioning as a technical lead
- Experience administering RecTrac system
- Experience collaborating with help desk and/or application vendors
Special Requirements: Any employee hired by the Department of Information Technology is required to submit to a background check, which includes a Criminal History Check and a Credit History check.
The candidate must be able to drive to various parks throughout the county.
Any employee hired is required to have a valid driver's license. A DMV check is required.
Work Schedule: This position is classified as exempt, with the expectation that the candidate will complete duties within the required time frame. The standard workweek is 37.5 hours, Monday - Friday, between 8:00 am to 5:00 pm. This position is an on-site position at Hellwig Memorial Park, Parks Administrative Center. Self-directed as necessary to accomplish the mission through in-person, remote, and travel, including occasional evenings and weekends. After-hours and weekend work are occasionally necessary to provide services that cannot be performed during regular business hours.
Starting Salary Range of: $76,069.50- $118,979.30
To view the full classification description click here:
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
- Temporary
- Provisional
- Seasonal employees
Click on the link below to explore our plans and rates.
01
I understand that information provided on my application is used to determine my qualifications. Information on my resume will not substitute for the education, work experience and required fields on the County application. Only information provided at the time of the application submission will be considered when determining my qualifications. Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited.
- I have read, understand, and acknowledge the above statement
- I decline to proceed any further in this process.
02
Select the choice which best describes your highest level of education.
- Bachelor's degree or higher in IT, Computer Science, or related field
- Bachelor's degree or higher, unrelated field
- Associate's degree in IT, Computer Science, or related field
- Associate's degree or higher, unrelated field
- Some College (30 semester credits or more)
- HS Diploma/GED
- None of the above
03
Please indicate the number of years of related IT experience.
- More than 6 years of experience
- 6 years of experience
- Less than 6 years of experience
- No experience
04
Please quantify your experience with local, state or federal government business. Be sure to include this in your work history.
- 2 years or more IT experience in local, state or federal government
- Less than 2 years IT experience in local, state or federal government
- No experience
05
Please indicate which of the following IT management areas you have experience with (choose all that apply):
- Analyzing and understanding business requirements for COTS solutions.
- Communicating with non-IT customers
- Transforming non-IT requirements/business needs into technical requirements and/or specifications.
- Working with application vendor help desks to resolve issues.
- Working with business customers to understand and re-architect business processes to include new IT solutions.
- None of the above
06
Please indicate which of the following IT application administration areas you have experience with (choose all that apply):
- Working with remote servers to diagnose application issues, including event viewer and application logs
- Creating and executing testing scripts
- Testing
- Adhering to a change management process to implement application changes
- None of the above
07
What type of experience do you have working as a technical lead? Be sure to include this in your work history, if applicable. (Choose all that apply)
- Led IT project
- Led a team meeting
- Led technical support calls
- Led meetings/committees involving individuals from different expertise and/or departments
- Have acted as technical lead on various high level problem resolution issues
- Mentored and/or coached team members
- Have not worked as a technical lead
- None of the above
08
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