Title: Senior Front Desk Admin
Full-Time Employee
Department: Patient Services & Operations
Reports to: Practice Manager
Schedule: Full-Time (Monday-Friday)
Location: KaramMD - San Diego, CA
Compensation: $22-$30/hour (DOE)
Role Description:
The Senior Front Desk Admin is a senior-level administrative role focused on ensuring smooth, high-touch patient and business operations. This position requires experience with medical and surgical workflows, filing, billing and payments, and managing multiple priorities within a fast-paced, client-focused practice.
Key Responsibilities:
- Lead daily front desk operations, ensuring efficient patient scheduling and financial coordination
- Oversee billing, payment collection, and insurance verification
- Handle surgical scheduling, pre-op/post-op communications, and documentation
- Assist with administrative tasks related to compliance, reporting, and vendor coordination
- Provide guidance and mentorship to junior admin staff
- Act as a liaison between the front office and clinical teams to ensure exceptional patient experiences
Requirements:
- 3+ years of medical office experience, preferably in surgical or aesthetics practices
- Strong understanding of billing, insurance, and payment collection processes
- Excellent organizational, problem-solving, and multitasking abilities
- High proficiency in EHR and scheduling software
- Ability to handle confidential information with professionalism and discretion
Benefits:
- Medical/Dental Benefits fully paid for employee
- 401k + Employer Contribution
- Generous PTO
- Incredible Free Skincare Products