The Senior Engineer serves as a technical leader and escalation point, providing advanced infrastructure support while mentoring junior engineers. This role combines deep technical expertise with project leadership to design, implement, and optimize complex technology solutions across client environments.
Key Responsibilities:
Technical Leadership - Serve as escalation point for complex technical issues
- Design and architect enterprise-level solutions
- Lead technical projects and implementations
- Develop technical standards and best practices
- Review and approve technical documentation
- Mentor and train junior engineers
- Provide technical guidance to the team
Infrastructure Architecture - Design and implement complex technology solutions
- Architect cloud and hybrid environments
- Plan and execute infrastructure upgrades
- Design disaster recovery solutions
- Develop security architectures
- Create automation frameworks
- Optimize system performance
Client Environment Management - Lead complex client implementations
- Architect multi-site network solutions
- Design and implement security solutions
- Manage enterprise cloud migrations
- Oversee infrastructure upgrades
- Develop client technology roadmaps
- Guide strategic technology decisions
Project Leadership - Lead technical project planning
- Manage project resources and timelines
- Coordinate with project stakeholders
- Develop project documentation
- Ensure quality deliverables
- Manage project risks and issues
- Support pre-sales engineering efforts
Required Qualifications - 5+ years systems engineering experience
- Strong infrastructure design experience
- Advanced Microsoft technologies knowledge
- Deep networking and security expertise
- Project management experience
- Bachelor's degree or equivalent experience
Technical Skills Required - Enterprise network architecture
- Cloud platforms (Azure/AWS)
- Advanced Windows Server administration
- Network security and firewall configuration
- Virtualization platforms
- Automation and scripting
- Infrastructure monitoring tools
Preferred Certifications - Microsoft certifications (MCSE/Azure)
- VMware certifications (VCP)
- Network certifications (CCNA/CCNP)
- Security certifications (Security+/CISSP)
- Project management (PMP/Prince2)
Core Competencies - Strategic thinking and planning
- Technical problem solving
- Project leadership
- Team mentoring
- Client relationship management
- Written and verbal communication
- Time management
- Risk assessment
Additional Responsibilities - Maintain technical documentation
- Support project implementations
- Assist with client presentations
- Consistently demonstrates "Can Do, Will Do." attitude
- On-call rotation.
- Some evening/weekend work at times with no notice.
- Other duties as assigned
Success Metrics - Timesheets are accurate and submitted on time
- Meet SLA requirements for different priority levels
- Solution design quality
- Team development contribution
- Client satisfaction ratings
- Technical documentation quality
- Knowledge transfer effectiveness
- Revenue contribution
Travel 10% travel required
Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy networking equipment. Must be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder at approximately ten feet in height and to work from a lift up to twenty feet in height).
The total compensation package for this position also includes medical benefits, 401(k) eligibility, Paid Time Off, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
EOE, including disability/veterans