Senior E

Ashland, Oregon

Blue Marble
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At Blue Marble, our mission is to create purposeful products that inspire a love of learning in children and empower parents to raise thoughtful, confident kids. If you envision working for an award-winning company with a mission you can believe in, a playful and energetic culture, a talented team of coworkers, and a bright future, look to Blue Marble.


The Senior E-Commerce Operations Manager will oversee and manage the e-commerce operations team, ensuring efficient and effective performance in warehouse relationships, team communication, product launches, inventory management, and process improvements. This role requires a strategic thinker with strong leadership skills to drive operational excellence and support the company's growth objectives.


Primary Responsibilities

  • Monitor warehouse performance to ensure 3PLs meet standards, forecast demand and negotiate rates, improve communication, and coordinate overtime.
  • Foster team communication to include collaboration on delayed and slow-moving items, provide early warnings on forecasts, and review production and shipping plans.
  • Oversee product launches, including communicating and tracking launch timings, creating listing and compliance processes, and pushing for early reorders.
  • Maintain and track out-of-stock (OOS) management.
  • Monitor and reduce shipping/storage fees and update fee documentation.
  • Manage the Amazon relationship, including coordinating early and Q4 orders, managing drop ship and weekly orders, and troubleshooting non-orderable items.
  • Oversee the shipping process management, ensuring compliance with shipping requirements, updating Amazon on ASINs, and troubleshooting shipping issues.
  • Manage the e-commerce operations team.
  • Contribute passion, energy, and optimistic enthusiasm to the incredible Blue Marble culture.

Desired Qualifications

  • Education: BS/BA in Business, Supply Chain Management, or a related field is preferred.
  • Experience working with Amazon 1P and 3P is required.
  • 5+ years of experience in Inventory Placement, Supply Chain, and Logistics preferred
  • 5+ years of experience managing teams required
  • Strong Excel skills
  • Acute attention to detail
  • Excellent written and oral communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Commitment to excellence and high standards

Workplace Arrangement

In-person collaboration is a key aspect of Blue Marble's work culture. This role has been designated as a hybrid, with three days a week expected at corporate headquarters in Ashland, Oregon. This arrangement allows for a balance between in-person collaboration and remote work flexibility.


Blue Marble is proud to offer a generous and comprehensive benefits package, including:

  • 401(k) with company match
  • Health insurance with multiple plans to choose from
  • Health savings account
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Flexible work schedule
  • Paid time off
  • Parental leave

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Blue Marble is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


Date Posted: 31 March 2025
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