Senior Director of Pharmacy Business

The Senior Director of Pharmacy Business at Orlando Health (OH) plays a pivotal role within the pharmacy leadership team, reporting directly to the Chief Pharmacy Officer (CPO). This position is responsible for overseeing, planning, and coordinating all financial aspects of pharmacy business across the health system.

About Orlando Health

Founded more than 100 years ago, Orlando Health is a private, not-for-profit healthcare organization with a long tradition of serving its many and varied communities. With physicians in more than 100 specialties, the healthcare system attracts patients from across the state, region and nation. The healthcare system encompasses award-winning hospitals, stand-alone emergency departments, behavioral health care, skilled nursing facilities, rehabilitation services and urgent care locations. Our network of primary care physicians and specialists extends from the Atlantic to Gulf coasts and spans more than a dozen counties.

Orlando Health is nationally recognized for its pediatric and adult trauma programs as well as its high performing community hospitals and specialty hospitals. Each year, we welcome more than 20,000 babies across the system and care for the most fragile in one of the nation's largest neonatal intensive care units.

The most-advanced care is offered through our specialty institutes that connect clinical excellence, education and research programs in our core services. With a robust graduate medical education program that hosts more than 350 residents and fellows each academic year, Orlando Health continues its pioneering research that includes therapies for end-stage breast cancer, identifying biomarkers to detect traumatic brain injury and offering first-in-the-world expanded access for an experimental advanced melanoma treatment.

• Leads the strategic direction and coordination of all business reporting and revenue optimization activities within Pharmacy services.
• Collaborates closely with departmental and organizational leadership to address operational, personnel, budgetary, and programmatic issues, ensuring alignment with long-range goals and initiatives.
• Proactively engage with internal stakeholders, physicians, and external partners to drive service line performance and achieve financial objectives.
• Participates in the strategic planning, implementation, and administrative leadership of pharmacy programs, services, and business offerings across Orlando Health and its subsidiaries.
• Oversees pharmaceutical, third-party payer, and other financial relationships for all OH Pharmacy service lines working closely with Information Technology, managed care and supply chain contracting teams.
• Leads the review and implementation of strategic partnerships and contracts for all existing and future pharmacy business lines (i.e. preferred or exclusive high volume home delivery contracts, specialty pharmacy contracts, home infusion contracts), working closely with OH finance, managed care, and supply chain contracting teams.
• Works with various stakeholders to establish a strategic pharmacy network aimed at facilitating rapid and sustainable growth.
• Prepares annual operating and pharmaceutical budgets, including performance of the 340B program.
• Analyzes and reports on financial performance, ensuring adherence to budgetary goals.
• Leads departmental planning and implementation of capital requests.
• Guides analysts on operational, financial, and drug utilization analytics.
• Negotiates contracts independently or in collaboration with divisional leaders.
• Ensures the integrity and effectiveness of the revenue cycle (e.g. tracking of appropriate drug cost/reimbursement rates and subsequent charges).
• Leads trending analyses and pharmacoeconomic reviews.
• Oversees pharmaceutical drug manufacturer rebate assessment and processing.
• Supports the annual assessment of the Orlando Health pharmacy benefits management plan.
• Forecasts drug expense for purposes of revenue and expense budget planning.
• Meets with internal and external customers as needed to ensure service excellence and alignment.
• Provide monitoring and tracking of appropriate drug cost / reimbursement rates and subsequent charges.
• Collaborates with IT, revenue cycle /managed care, and OH finance to develop internal & external alignment for all new services, partnerships and initiatives.

Education

• Bachelor's degree required.
• MHA, MBA, MS, or PharmD strongly desired.

Licensure/Certification

• Licensed Pharmacist in the state of FL preferred.
• Licensed Consultant Pharmacist in the state of FL preferred.

Experience

• A minimum of three (3) years of pharmacy business leadership experience in a progressive, complex health system overseeing multiple locations including responsibility for pharmacy revenue cycle, budget development, ambulatory pharmacy billing, and PBMs.
• Seven (7) years of progressive work experience in health system pharmacy services or specialty pharmacy, working in pharmacy finance and business.