Senior Desktop Support Technician

Missouri

Caleres
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Founded in 1878, Caleres, originally known as Brown Shoe Company, is a global footwear company comprised of some of the world's most loved brands including Famous Footwear, Sam Edelman, Naturalizer, Dr. Scholl's, and Allen Edmonds and many more. Caleres' legacy includes 145+ years of craftsmanship, a passion for fit with a mission to inspire people to feel great feet first.

Join our dynamic and thriving footwear company as a Senior Desktop Support Technician in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you. As a member of our team, you'll be part of a company that values results, caring and learning.

What will you be doing?
  • Problem-solve: Analyze and recommend innovative solutions to technical and business problems ensuring effective customer service to resolve issues swiftly and accurately which meet business needs
  • Support the business: Plan, administrate, and deliver infrastructure technology to the business
  • Determine best practices: Assist in defining standards, procedures, and policies for hardware installation, administration, and support
  • Collaborate with IS partners: Gather workstation software requirements for new/updated applications and configurations, packaging/testing vendor software, and workstation infrastructure change
Perks you will enjoy.
  • Our Shoe Discounts: No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
  • Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit
  • Get Paid When You Want: Access your money as you earn it and request your earnings before payday
  • Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
  • Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet.
  • Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO
Qualifications that make you the perfect fit.
  • Bachelor of Science (BS) Information Systems or related field preferred
  • 5+ years' experience in the field or in related area or demonstrated ability
  • Experience in Microsoft Intune
  • Proven ability to problem-solve required
  • Ability to work in a fast-paced, multi-tasking, team environment required
  • Excellent interpersonal and customer service skills required

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres is invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay will equal or exceed the required minimum wage applicable to the job location. Please visit to review all associated benefits.

Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here:
Date Posted: 28 May 2025
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