Senior Data Coordinator

Job Title
Senior Data Coordinator

Location
USA - Florida - Orlando - Wycliffe USA Headquarters

Job Description Summary
Wycliffe USA's Advancement department helps provide the needed resources for Bible translation by connecting financial partners with where God is at work around the world. We believe in caring for donors by building relationships, presenting meaningful partnership opportunities, and providing robust reporting on the impact of their investments.

Job Description

Job Description

At Wycliffe Bible Translators, your work is more than just a job. As a senior data coordinator, you will serve as the main point person for coordinating data for the Philanthropy Advisory Team and Wycliffe Foundation. Key priorities include data integrity (data entry and maintenance), data operations (reports, dashboards, analytics, research), process development and documentation and training. Your contributions will play a pivotal role in prioritizing efficiency and accuracy in data management, process compliance, training, reporting and analysis which ultimately helps constituents connect in a meaningful way with Bible translation.

You'll partner with Advancement leadership and other team members to:
•  Strengthen cross-departmental relationships to focus on the mission, vision and core values of Wycliffe Bible Translators.
•  Support donor relationship engagement efforts of interested individuals in the work of Bible translation.
•  Innovate technology use, enhance business processes, and optimize system performance. Responsibilities

You'll make an impact as you:
•  Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
•  Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
•  Work alongside the director and other team members to:
•  Support the data entry processes for the advancement team, including data process development, documentation and training.
•  Create and provide reports, business processes, and dashboards pertaining to Advancement.
•  Attend the monthly Salesforce Super Users meeting on behalf of Advancement, and participate in order to collaborate with Advancement data team process management.
•  Coordinate with the other members of the Advancement Data team to monitor the data request inbox, taking action as needed for such items as adding new contacts and accounts, address changes, email updates, name changes, research requests, direct mail setting changes, data loader updates, etc.
•  Serve as the main point of contact for general data requests for the Philanthropy Advisory Team, including reports, dashboards, opportunity warnings, campaigns, mailing lists, managing case assignment, and general data updates.
•  Oversee data integrity for Advancement, including ongoing review of processed gifts to catch and correct any errors.
•  Work with other members of the Advancement Data Team and technical support teams to leverage Salesforce technology to make Advancement data processes efficient, accurate, consistent, and end-user friendly. Practically, this includes documentation, process discovery and development, testing, working with the technical team to implement, and training.
•  Provide Salesforce training for Wycliffe's Philanthropy Teams and support staff.
•  Participate in team meetings and other Advancement Department meetings as needed, especially with a focus on data/CRM process development, improvement and/or implementation.
•  Maintain technical knowledge and knowledge of current data management trends by attending educational workshops, reviewing publications, establishing personal networks, and participating in technical societies. Stay current with Salesforce releases and best practices, leveraging updates applicable to organizational and departmental needs.
•  Perform other duties as assigned by the Director of Research and Data Operations.
•  Other Requirements: Must have a strong reliable internet and phone connection. Some travel in the US may be expected for this position. Minimum Skill Sets

The requirements listed below represent the knowledge, skill and/or ability necessary to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:
•  Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
•  Attention to Detail: Works in a conscientious, consistent and thorough manner. Demonstrates concern for thoroughness and accuracy, verifying that work has been done according to procedures and standards.
•  Analytical: Collects and researches data; Use intuition and experience to complement data.
•  Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes skillfully, develops alternative solutions, works well in group problem solving situations, and uses reason even when dealing with emotional topics.
•  Teamwork: Balances team and individual responsibilities, exhibits objectivity and openness to others views, gives and welcomes feedback, contributes to building a position team spirit, puts success of team above own interest, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, and recognizes accomplishments of other team members.
•  Communication: Strong communication skills, both verbal and written. Active listener, problem solver, ideator, life-long learner.
•  Interpersonal: Prioritizes customer service. Treats people with respect, keeps commitments, works with integrity, upholds organizational values.
•  Planning and Organizing: Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values.
•  Technical Skills:
•  Salesforce Sales Cloud from a Business User perspective (report writing, front-end-user interaction and process development, etc.).
•  Intermediate experience in Microsoft Office Suite (Word, Excel).
•  Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
•  Ability to troubleshoot technological problems. Uses technology to increase productivity and keeps technical skills up to date. Education & Experience
•  Bachelor's Degree plus 3-5 years of related experience in data management and reporting; or an equivalent combination of knowledge, experience, and/or training.
•  Knowledge of Salesforce administration or Salesforce Administration Certification is a plus.
•  Nonprofit ministry experience is preferred. Spiritual and Personal Commitments:

As a religious organization and employer, Wycliffe is permitted to and does make employment decisions on the basis of religion, biblical standards and our religious beliefs. You'll be asked to:
•  Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.
•  Identify with and participate in a church and proactively seek to grow your faith in Christ.
•  Establish and maintain a team of prayer partners who will support you in your season of ministry at Wycliffe (minimum 3-5 partners).
•  Actively participate in corporate prayer and devotional times.
•  Maintain an exemplary standard of biblical ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe.
•  Agree to abide by Wycliffe's ethics, behavior and conduct standards at all times.
•  Demonstrate Christ-like maturity in all interactions as displayed by good judgment based on biblical values and principles.
•  Actively incorporate your faith in Christ, as well as Wycliffe's beliefs and core values, in all aspects of your daily work.
•  Guided by your faith in Christ, demonstrate these core competencies in daily work and interactions:
•  Faithful in following Christ. (See John 8:31-32, Prov. 3:5-6.) Follow Christ faithfully, allowing Scripture to guide decisions, and continually grow in relationship with God and His people.
•  Intentional in collaboration with humility. (See 1 Cor. 3:5-9, Col. 3:12.) Collaborate intentionally to accomplish work goals, demonstrating a commitment to cross-departmental, inter-organizational and cross-cultural teamwork.
•  Agile in learning. (See Prov. 1:5, Phil. 1:9-10.) Demonstrate a dedication to personal and professional growth within a culture that values continuous learning, individually and collectively.
•  Excellent in stewardship. (See 1 Cor. 4:2, 1 Peter. 4:10.) Participate in God's work, stewarding His resources responsibly with urgency and excellence.
•  Proactive in discernment. (See John 5:17, 19; Matt. 6:33.) Seek to discern where and how God is at work. Align our efforts with His purposes. Benefits

We offer a comprehensive benefits package including:
•  Medical, dental . click apply for full job details