Are you ready to join a team that provides excellent service and value to our customers and our team members? We're looking for a friendly and outgoing business professional to manage our "client focused" office environment.
Our firm is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join our team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.
Why You'll Want to Join Our Team Here are just a few of the benefits you'll receive when joining our team.
- Competitive pay
- Advancement and growth opportunities
- Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
- The pride that comes with applying your skills in a challenging and varied work environment
- The opportunity to wow customers with a best-in-class customer experience and solutions
- Flexibility with hours so you can take care of life's important events
- And so much more
Your Responsibilities as an Office Professional - Office and Lead management - You will hold responsibility for customer communications while organizing work and managing schedules for our Service Professionals
- Manage customer and team expectations - You'll communicate with customers and team members to help them understand what they need to have done and manage expectations about the scope of work and costs.
- Office Operations - Payroll (ADP), permitting and accounts receivables and payables, team procedures, etc
- Thrive in a terrific environment - You'll lead by delivering a great experience that wows every customer. You will promote the strength of "one team" and embrace our code of values
How We'll Measure Performance Here are some of the ways that we'll measure your performance in the role.
- Quality of Work - Our value comes from meeting and exceeding our customers' expectations at every touch point
- Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
- Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.
What We Want From You - Culture alignment -Team Work is the first priority for success
- High EQ and stability to focus on consistent improvements to our processes
- Bought into the vision - Growth, P&L Management,
- Meets our expectations, focus on full team success as a respected professional
To Succeed in this Role - Be highly organized and detail oriented
- Possess excellent customer communication and independent work skills
- Have computer experience with MSOffice, ADP, Permitting systems, and particularly Service Titan
- Be a self-starter and instill success to those around you
Job Requirements These are the minimum requirements to be considered for this position.
- Live within the area, Broward County a Must
- Have 5+ years of experience in an office setting
- Have 2+ years inbound sales experience
- Solving problems must come easily to you
- Complete a background check
- Professional communication and phone skills
Benefits & Pay The pay range for this position is $36,000- $52,000 annualized and is dependent on your experience.
This is an hourly paid role in the range of $18.00 - $26.00 per hour
Additionally, commission bonuses for revenue and profitability targets 401K
Paid Sick, Holiday and Vacation time
Still with us? Great.
Remember, we're looking to hire only the best. If that's you, APPLY TODAY.
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
This job description is meant to describe the general nature and level of work being performed in our Broward Office Location.