Senior Customer Service Representative

California

RSG Aames Security
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Company Description

RSG Security is a manufacturing company specializing in security and life safety products. The company designs, engineers, and produces high-quality security components, ensuring compliance with industry standards.


Role Description

This is a full-time on-site role for a Senior Customer Service Representative located in Signal Hill, CA. The Senior Customer Service Representative will be responsible for maintaining customer satisfaction, providing customer support, and ensuring a positive customer experience on a day-to-day basis.


Qualifications

  • Start-up experience is a plus
  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to problem solve and handle challenging situations
  • Experience in a customer service role
  • Attention to detail and organizational skills
  • Patience and empathy when dealing with customers
  • Knowledge of CRM systems is a plus
Date Posted: 31 March 2025
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