Senior Customer Service Rep Project Coordinator

Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:

Serves as first point of contact for walk-ins, email, and telephone customers.

Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.

Responsible for sales activities from lead generation through project management.

Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The successful candidate has:

Inside Sales 3+ years experience

Customer Service skills and experience

Sign shop experience

Open to applicants with and without a college degree.

We offer these benefits:

Generous compensation above industry average

Paid time off - vacation and sick days

Participation in bonus program

Medical, Dental, Vision, and Life Insurance provided at no charge for employee.

We look for a talented person adept at:

Working with customers at front counter doing consultative sales

Providing detailed communications via email, phone, in person

Consulting, troubleshooting, problem-solving to create signs for customers

Meeting sales targets (monthly and annually)

Scheduling appointments as needed

We provide a company culture that is:

Team-oriented - cooperative and collaborative

People-oriented - supportive, focused on fairness; enjoys interacting with people

Detail-oriented - focused on quality and precision

FASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.