Title Senior Business Systems Analyst
Employment Status Open (W2 or C2C/Visa) (Potential to convert to Full-Time)
Location: Irving, TX (in office Tues, Web & Thurs)
We're looking for a Senior Business Systems Analyst who is both strategic and hands-on - someone who can dive into the details of complex systems, work closely with end users and developers, and drive solutions from concept to deployment. In this role, you'll roll up your sleeves to gather and refine requirements, write user stories, analyze data using SQL, and support testing efforts, all while keeping stakeholders aligned and informed. You'll also take the lead on shaping process improvements and mentoring others on the team.
Responsibilities:
- Partner directly with business users, product managers, and developers to gather, analyze, and document business and functional requirements.
- Translate business needs into clear, actionable user stories with well-defined acceptance criteria for Agile teams.
- Take ownership of end-to-end analysis on projects, including deep dives into current systems, hands-on process mapping, and root cause analysis.
- Write and execute SQL queries to support data validation, identify issues, and ensure the accuracy of business rules.
- Participate in and sometimes lead Agile ceremonies (refinement sessions, stand-ups, sprint reviews) to ensure smooth collaboration between stakeholders and development teams.
- Collaborate closely with QA and UAT testers by clarifying requirements, helping create test cases, and resolving issues as they arise.
- Support go-live planning and post-implementation validation with a strong understanding of business impact.
- Create process flows, diagrams, and documentation that clearly communicate both technical and business logic using tools such as Visio.
- Help troubleshoot production issues by analyzing data, working with technical teams, and communicating fixes to stakeholders.
- Mentor junior analysts by reviewing their deliverables and sharing best practices.
- Identify and recommend opportunities for system and process improvements based on direct observations and user feedback.
Qualifications:
- Mid or Senior Level Business Systems Analyst within SDLC environments
- Strong experience working with tools like Azure DevOps (ADO)
- Strong experience in writing and refining user stories, managing backlogs, and supporting Agile teams
- Solid proficiency in SQL
- Proven track record of working directly with developers, QA testers, and business users on a daily basis
- Experience supporting data-driven projects and understanding of how data flows between systems
- Strong skills in business process mapping using Visio or similar tools
- Detail-oriented, with a strong focus on clarity and completeness in documentation
- Excellent verbal and written communication skills, especially in video calls and virtual working sessions
- Comfortable working across departments and juggling multiple tasks or priorities
- Experience in UAT testing and working with stakeholders to confirm solution accuracy
- Ability to anticipate potential roadblocks and ask the right questions to uncover hidden requirements
- Known for being calm under pressure, responsive, and collaborative