Senior Business Analyst

We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online, we're on a mission to provide lightning-fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we're looking for a Senior Business Analyst to drive transformation across the business.

Could that be you? If transformation projects excite you and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Here's why you'll love this role

1. Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans.
2. Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals.
3. Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives.
4. Play a key role in our transformation journey, particularly in the end-to-end implementation of a Salesforce platform.
5. Analyze KPIs and data insights to identify areas for continuous improvement.
6. Support project delivery by gathering requirements and creating high-quality documentation including user stories, functional specs, and acceptance criteria.
7. Bridge the gap between technical teams and business users-translating non-technical language into technical specifications and vice versa.

Here's why you'll be great in this role

1. Proven experience as a Senior Business Analyst, particularly within IT-focused teams.
2. Strong knowledge of the Salesforce ecosystem with hands-on project experience.
3. Confidence in producing and executing system and user test plans.
4. Demonstrated leadership experience or managing small teams.
5. Skilled in process mapping and documentation.
6. Familiarity with Agile methodologies and working in agile delivery environments.

The benefits

• Pension - 5% employer / 5% employee contribution.
• WPA Health Scheme - includes prescription, GP, and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, and member discounts.
• 25 days annual leave plus bank holidays, your birthday, house move, and wedding day off.
• High Street Shopping Discount Scheme covering holidays, food and drink, insurance, sport, tech, high street stores, Ikea, M&S, cinema, etc.
• Free on-site parking.
• Regular 'Lunch & Learns' and company-wide 'Elevenses' meetings to discuss company direction.
• Social events including summer and Christmas parties.
• Thank Q Awards - Monthly £50 winner, yearly £500 winner.
• and more.

Please note: Unfortunately, we can't offer visa sponsorship.