Senior Business Analyst

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today.

About this Role:

The incumbent, under the direction of the IT Supervisor II, serves as a Subject Matter Expert (SME) for the Medi-Cal Eligibility Data System (MEDS) and works within the Business Analyst Unit to coordinate system development tasks and manage assigned projects. Acting as a liaison between technical and non-technical stakeholders-including county, state, federal, and vendor partners-the incumbent facilitates requirements gathering, assesses business cases, and participates in solution discussions to ensure enhancements are scalable, secure, and aligned with industry, state, and departmental standards. Responsibilities include technical report writing, project and contract oversight, testing, documentation, and impact analysis of IT-related legislation. The incumbent ensures compliance with HIPAA and data privacy regulations, oversees all phases of the project lifecycle, and supports high-level system design and implementation for Medi-Cal applications.

Full benefits packages available for employee and dependents.

Have questions and/or need assistance? Contact , we are here to help walk you through the state hiring process.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the Duty Statement .

Working Conditions
Please see the Telework Information section below for telework details.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
•   INFORMATION TECHNOLOGY SPECIALIST I Additional Documents
•   Job Application Package Checklist
•   Duty Statement Position Details Job Code :
JC-476814

Position (s):
-XXX

Working Title:
Senior Business Analyst

Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A
$6,954.00 - $9,319.00 B
$7,635.00 - $10,230.00 C

of Positions:
Multiple

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

The Enterprise Technology Services Program (ETS) is responsible for designing architect, building and delivering secure innovative solutions and services that drive health care quality and for information technology (IT) strategy formulation, enterprise architecture, enterprise portfolio management, and enterprise governance. ETS delivers customer service by providing a secure, reliable IT environment to support the program and administrative objectives of the Department of Health Care Services (DHCS), the Health and Human Services Agency, Office of Health Information Integrity, and Office of the Patient Advocate. ETS establishes IT policy and standards and ensures compliance with state and federal laws and regulations regarding the use of IT and the safeguarding of electronic information; supports a complex portfolio of program systems.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/19/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services
Mailing
Attn: Certification Technician JC-476814
M.S. 1300
P.O. Box 997411
Sacramento , CA

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services
Drop-Off
JC-476814
1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814
Drop-off location is open weekdays; closed on weekends and holidays
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
•  Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
•  Resume is required and must be included.
•  Statement of Qualifications - The Statement of Qualifications (SOQ) serves as documentation of each candidate's ability to present information clearly and concisely in writing. We request that you refrain from using Artificial Intelligence (AI) assistance while crafting your response. This allows us to evaluate and comprehend your personal writing style, communication skills, and abilities accurately.

The SOQ must be typed, paper size to be 8 1/2" x 11", single space, 1" Margins, no more than two pages (2) in length and 12 pt. Arial font. Do not exceed one page in length for each question. Include name and question number on each page. The SOQ must address the following:

1) Describe an analysis or project you worked on that had substantial impact on the business. Please include project methodology and your role in each phase.

2) Describe a situation where you had your work planned for the day, then received an urgent request to complete work that was unplanned. How did you prioritize the work you had planned versus the urgent request that you received? Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
•   Strong analytical skills
•   Ability to manage multiple projects
•   Good written and verbal communication skills
•   Ability to understand challenges and recommend solutions
•   Familiar with various types of project management and business analysis including Agile and Waterfall
•   Proficient in the Microsoft Office Suite of products including, but not limited to Word, Excel and PowerPoint Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive. Here are a few of the ways we stay engaged with our team:
•   Continuous and ongoing training
•   Diversity, Equity . click apply for full job details