JOB TITLE: Senior Business Analyst
DEPARTMENT: Public Sector - Utility Practice
REPORTS TO: Director of Project Management, Utilities
JOB LOCATION: Remote (US Based)
TRAVEL: Up to 25%
SUMMARY OF POSITION: The
Senior Business Analyst - Utilities is responsible for analyzing business requirements and translating them into technical specifications; for leading system testing including definition, execution, and documentation; and for establishing documentation standards/ controls and creating materials for business and technical stakeholders.
ESSENTIAL DUTIES & RESPONSIBILITIES:Requirements Analysis- Interface with business users (sales, professional services, support, etc.) to define, document, and ensure accuracy of functional requirements.
- Lead the preparation of user stories developed through the analysis of information provided by business stakeholders.
- Translate business requirements into technical specifications utilized by software developers.
Testing and Quality Assurance- Drive the complete testing lifecycle, including writing step-by-step scripts, conditions, and test documentation within an agile methodology (i.e. Scrum).
- Define Quality Assurance standards and perform associated reviews/ testing to ensure alignment of software development with business requirements.
- Document and communicate on-going testing outcomes (success, defects) with development team and help define prioritization for final resolution.
- Collaborate with business on user acceptance testing and any associated support.
Documentation- Perform review of existing documentation, provide recommendations for improvements, and establish better practices for standards, templates, and tools.
- Establish and maintain document control system and associated guidelines to track all documentation changes and updates in accordance with standards.
- Create new quality system documentation and training materials for business and technical stakeholders including how-to, operating procedures, system overview, API reference materials, etc. for i3 Verticals products and hosted systems.
- Ensure consistency across all documentation deliverables.
Other- Actively participate in team meetings and requirements reviews by offering ideas, suggestions, and/or feedback as needed.
- Perform other tasks as assigned by Product Development Team.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): - Bachelor's degree in Business, Computer Science or related fields from a four-year college or university.
- 5-8 yrs. of experience in technical writing, business analysis (for technology development) and system testing.
- Excellent documentation (including training materials) skills.
- Proven analytical, design, and conceptual skills in software development.
- Strong verbal and written communication skills.
- Ability to prioritize workload and manage multiple responsibilities effectively.
- Ability to lead others to complete deliverables with tight timelines.
- Ability to proactively take ownership of tasks and deliverables.
- Experience working both independently and as part of a team.
- Experience working in a virtual, remote environment.
- Experience using multiple documentation tools to write, format, manage, and publish high-quality content.
- Previous use of agile project management methodologies such as Scrum.
- Proficiency in using Microsoft office products.
PREFERRED QUALIFICATIONS:- Working knowledge of Adobe, JIRA, Confluence.
- Experience with Customer Information Systems, preferably in the utility industry.
- Extensive experience with SDLC.
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York
Equal Opportunity Employer
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