At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are seeking a dynamic Senior Business Analyst who will work closely with project stakeholders including management, IT, and both internal and external business teams. In this role, youll engage with clients to gather and analyze requirements, transform business data into actionable insights, and identify opportunities to improve processes and systems. If youre passionate about driving efficiency, effectiveness, and profitability with a keen focus on customer satisfaction, we want to hear from you. The Senior Business Analyst will be responsible for understanding client needs and translating them into clear, actionable strategies that enhance client experience and operational efficiency. Youll work independently and with subject-matter experts to quickly learn new applications, lead cross-functional efforts, and ensure alignment across stakeholders.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge officeandgiven the flexibility to work from home.
Key Responsibilities
- Leverage independent research and collaboration with internal experts to become a subject matter expert on application capabilities
- Engage with clients to accurately collect, document, and translate business requirements
- Partner with business and technical teams, ensuring thorough understanding of client needs and effectively tracking key deliverables throughout implementation projects
- Collaborate closely with the Agile Scrum Master to determine priorities, monitor project progress, track tickets, and communicate statuses and risk points to stakeholders
- Utilize business analysis and operational workflow best practices to proactively identify and implement application and system improvements
- Coordinate UAT (User Acceptance Testing) and production release testing activities, planning resource needs and assessing risk and impact
- Work with client services, sales, and business teams to document, manage, and track new business initiatives via work order/statement of work processes
Minimum Qualifications
- Bachelors degree in Business, Computer Science, Information Technology, or a related field
- 5 to 7 years experience in Business/Systems Analysis, Project Management, or a similar technical, client-facing role
- Solid understanding of business processes with the ability to translate them into effective solutions
- Proficiency in data analysis with strong problem-solving, analytical, and communication skills
- Demonstrated ability to work well with cross-functional teams while managing multiple priorities and influencing timely execution of tasks
- Experience with requirements gathering, documentation, and workflow analysis
Preferred Skills
- Familiarity with Agile methodologies (Scrum, Kanban)
- Experience with Jira, Confluence, and Visio
- Understanding of regulatory financial documents (PDF/XML)
- Background in SaaS implementations and advanced data analysis
- Proficient in Microsoft applications including Word, Excel, and PowerPoint
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.