Senior AV Engineer with Security Clearance

Location: Springfield, VA Security Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration This position is not open for any clearance upgrades or sponsorship. At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space. Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business? Do you have a desire to change how people work? Are you interested in helping to protect our nation's cyber interests? Join our growing team supporting customer missions as a Senior AV Engineer on the UDS contract at NGA. Responsibilities What you get to do every day: You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment. Tasks and responsibilities in this role include, but are not limited to the following: Daily conference room checks: verify all equipment is online, functioning and charged Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup Log all transactions with customers in ServiceNow Troubleshoot and resolve AV issues Qualifications Clearance: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration This position is not open for any clearance upgrades or sponsorship. Education/Experience: Requires Bachelor's Degree or the equivalent combination of education, professional training, or work/military experience 5+ of related experience Required Skills: Experience supporting telephony, video, network and/or other collaboration devices
Experience providing customer service and end user support
Hands on experience troubleshooting and resolving A/V issues
Strong written and verbal communication skills What is ideal? Minimum of four years' experience with AV technologies
Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber
Intelligence Community Experience preferred What you can expect from us Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more. Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements. BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.