Senior Associate

Senior Associate, Strategy & Operations, DoorDash for Business

Chicago, IL; New York, NY; San Francisco, CA; Sunnyvale, CA

About the Team

We are looking for someone who is passionate about building a high growth business to join our large group solutions pod within our DoorDash for Business team. You will be responsible for owning our merchant onboarding and support experience for our new group solutions offerings including catering.

About the Role

As a DDFB S&O senior associate, you will report to the Manager of Merchant Go-to-Market for large group solutions. You will work closely with sales, support, account management, and other cross-functional teams to drive insights that will help develop a better merchant experience. This role is perfect for someone who thrives in a fast-paced environment, excels at navigating ambiguity, has a passion for and strength in analytics, has a passion for ops, and has a strong sense of ownership.

You're excited about this opportunity because you will

• Analyze - Leverage data whenever possible to inform your hypothesis and align cross-functional partners. Be our team's data expert and a SQL wiz.
• Operate - Get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on projects and drive key insights. You will roll up your sleeves and dive into the details to drive our projects forward.
• Collaborate - Value partnerships, and excel at working across Sales, Product, and Operations to develop new products and processes for our merchants.
• Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won't always be playbooks or templates; instead you will create them.
• Strategize - Understand the needs of our merchants, prioritize those needs by impact, and create solutions with cross-functional partners.

We're excited about you because

• You have 2-3+ years of experience in strategy and operations, finance, operations, or consulting; high-growth startup (scaling a business from 0 - 1) experience is preferred.
• You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment.
• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; intermediate SQL experience strongly preferred.
• You are customer obsessed - whether that is our clients, merchants or dashers and comfort talking/working with people from all walks of life.
• You're unafraid of ambiguity. You don't need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (ie Colorado Healthy Families and Workplaces Act).

Additionally, for Full time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$78,200 - $115,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

If you need any accommodations, please inform your recruiting contact upon initial connection.