Senior Application Support Engineer

Role: Senior Application Support Engineer

Location: Iselin, NJ- Hybrid 3 days onsite

Contract role

Client requirement : some support person who has done financial reconciliation support, SQL quires, TIDAL jobs on any bank is good.

Job description:

1. 10+ yrs in Application support.
2. Providing L1/L2 support coverage.
3. Resolving user Inquiries and handling Production Incidents.
4. Experienced with Sql, ETL ,Linux, Windows
5. User access reviews, Audit reviews, IDM reviews
6. Help in coordinating/Managing DR flips
7. Supporting Tidal jobs
8. Good to have prior application support experience with any of these.(Murex, Smartloan, Loanet, Broadridge).
9. Supporting applications under Market Operations Support group.
10. Experience with settlement, collateral and reg reporting(FI/EQ) and derivatives product.
11. Working with various vendors to support different applications.
12. Strong written and verbal communication skills.
13. Resolving user queries from business users.
14. Picking up prod Incidents, Tidal Job failure tickets troubleshooting them and resolving them.
15. Documenting and maintaining support knowledge share on Confluence.
16. Working on data review by Audit teams, IDM team.
17. Running reports for business users by querying DB.

Skills:

1. Experienced with Sql, ETL ,Linux, Windows
2. User access reviews, Audit reviews, IDM reviews
3. Good to have prior application support experience with any of these.(Murex, Smartloan, Loanet, Broadridge).

Education:

1. Bachelor's in computer science, Information systems or similar field.