Job DescriptionPosition Summary As a Senior Project Manager of Agile Delivery within the Center of Excellence, you will play a critical role in leading the successful execution of cloud-based, SaaS product development projects through agile methodologies. This role requires a strategic and technically proficient leader with a strong background in engineering project management, Agile/Scrum practices, and deep knowledge of cloud-native software development. You will empower cross-functional teams, drive innovation, manage dependencies, and ensure project goals are closely aligned with organizational strategy.
Key Responsibilities - Provide strategic direction and leadership in implementing and continuously improving agile methodologies across teams.
- Lead, mentor, and guide cross-functional product development teams while promoting Agile values and principles.
- Develop and manage detailed project plans, schedules, and deliverables across multiple concurrent projects.
- Oversee project lifecycle activities including scope, requirements, timelines, risk, and resource allocation.
- Collaborate with key stakeholders (Product Owners, Business Leaders, Architects) to define project goals, success criteria, and timelines.
- Establish and maintain open communication channels to keep stakeholders informed, aligned, and engaged.
- Coordinate technical resources, including Architects, Developers, QA Testers, Business Analysts, and Product Owners.
- Serve as Scrum Master or Business Analyst for agile product teams, as needed.
- Foster a culture of self-organization, accountability, and innovation within project teams.
- Identify, assess, and mitigate project risks using proactive management techniques.
- Ensure consistent adherence to quality standards and best practices in agile software development.
- Track and report key performance indicators (KPIs) and project health metrics to support transparency and continuous improvement.
- Support process documentation and engineering governance practices to ensure consistency across projects.
Qualifications - Bachelor's degree or equivalent work experience in IT, Engineering, or Business.
- Minimum of 10 years of experience in IT, product development, or related roles, with a strong focus on agile delivery and engineering project management.
- Proven experience in SaaS-based product development and cloud-native project environments.
- Experience in process design, organizational transformation, or governance roles is highly preferred.
- Certified Scrum Master (CSM), PMI-ACP, or PMP is a plus.
Knowledge, Skills & Abilities - Deep understanding of Agile methodologies (Scrum, Kanban, SAFe) with a history of successful project delivery.
- Excellent communication, facilitation, and interpersonal skills.
- Strategic thinker with strong leadership and decision-making capabilities.
- Advanced problem-solving and conflict-resolution skills in technical project settings.
- Proficiency in tools such as Jira, Confluence, Azure DevOps, or similar project/engineering management platforms.
- Experience with process documentation and Agile delivery metrics (burn-down charts, velocity, lead/cycle time).
- Strong technical foundation in:
- Cloud Computing Principles (AWS, Azure, or GCP)
- Infrastructure as Code (IaC)
- Microservices and Serverless Architecture
- Containerization (Docker, Kubernetes)
- DevOps, CI/CD pipelines
- Cloud Security Best Practices
Working Conditions & Physical Demands - Fast-paced, collaborative, and deadline-driven work environment.
- Occasional travel may be required for team workshops or stakeholder meetings.
- Mental demands include strategic planning, multitasking, and complex decision-making.
- Physical demands are consistent with a standard office setting.
Note: This job description outlines the general nature and key responsibilities of the position. It is not intended to be a comprehensive list of duties, responsibilities, or working conditions.
About Us Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.