Full time (37.5 hours) Permanent Working pattern Monday - Friday 8am - 4pm. Based at Jenner House, Langley Park, Chippenham, SN15 1GG, working for our Dietetics Service.
We are seeking to recruit an enthusiastic and motivated Senior Administrator to provide day-to-day operational & line management support to a team of administrators within our Central Booking Office Physio Team.
The post-holder will need proven line management experience, good written and verbal communication, strong IT skills, interpersonal and administrative skills, with the ability to work flexibly within a challenging environment. A proactive 'can-do' attitude and a commitment to high quality, recognizing the benefits of creativity and adaptability in a changing environment, are essential.
This role involves day-to-day operational troubleshooting and requires a solution-focused approach.
This is an exciting opportunity for an experienced administrator to join the Dietetics Service Team, to help provide a positive and efficient administrative support service.
We are a busy, friendly team eager to work with a new member willing to contribute to the ongoing development of our services.
For an informal discussion, please contact:
Heather Byrd, Administration Manager at or call ext 6504.
Main duties of the job
- Monitoring workflow delivery, allocating and checking work to ensure an efficient admin service for clinicians and managers, with flexible task reallocation as priorities change.
- Planning, coordinating, and managing workflow within the wider administration team in collaboration with senior administrators and the Administration Manager.
- Contributing to rota planning and flexible working to ensure workflow management across sites.
- Ensuring all public and professional enquiries are handled efficiently, politely, and confidentially, passing them to relevant staff.
- Providing data to inform staffing plans, participating in recruitment, interviewing, and onboarding new staff.
- Supporting the Administration Manager in service delivery and developing standardized processes across county-wide services.
- Participating in team communications through meetings and other channels.
About us
About the Company
We change lives by transforming health and care. Established in 2006, we are a leading independent provider of community health and care services across England, working with commissioners and communities to improve outcomes. We deliver services including adult and children community health, primary care, urgent care, sexual health, dermatology, MSK, social care, and wellbeing services. We support millions of communities and directly help over half a million people annually, guided by our values: we care, we think, we do.
We are committed to equal opportunities and inclusivity, providing facilities and adjustments to support everyone. Roles may close earlier if highly competitive, so apply promptly. For more information, visit our website .
Job responsibilities
We offer a range of benefits, including:
- Competitive salary of £26,250 and pension.
- Opportunities for professional development through networks and training.
- Discounts and offers via Reward Gateway.
- 24/7 wellbeing support services.
- Financial flexibility with Wagestream.
- Support for learning and career progression.
- Acknowledgment through awards and leadership updates.
Essential qualifications and experience include:
- Educated to A-Level or equivalent.
- Excellent organizational, IT, and communication skills.
- Significant administrative experience, preferably in health or social care.
- Knowledge of office procedures, Microsoft Office, and data protection.
- Experience with waiting list management and PAS systems like SystmOne.
- Ability to work independently, prioritize, problem-solve, and communicate effectively.
Person Specification General Requirements
- See the full Job Description on our career site by clicking 'Apply'.
Disclosure and Barring Service Check
This role requires a DBS check as per the Rehabilitation of Offenders Act 1975 (Exceptions Order 1975).