Go back Birmingham Women's and Children's NHS Foundation Trust
Senior Administrator
This job is now closed
Job summary
Previous Applicants need not apply.
To provide a comprehensive administrative service to support the effective running of the FTB Core Team.
This includes managing administration systems, coordinating and delegating work, ensuring priority work targets are met, and supporting administrative functions for the service's effective operation.
Main duties of the job
The post holder will undertake a range of administrative duties, including but not limited to inbox management, booking patient appointments, attending meetings and recording accurate notes, and audio transcription of clinical letters, reports, and correspondence as required by the clinical team.
Act as a focal point of contact, responsible for disseminating information, messages, and inquiries for the team. Liaise with multidisciplinary team members, other health professionals, staff within the Trust, GPs, social workers, service users, carers, and external agencies. Provide cover for colleagues on annual leave.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its kind in the UK. Established in February 2017, our Trust is committed to providing high-quality, world-class physical and mental health care for women, children, and families. Our merger enables seamless care, increased investment, and advances in specialist treatments, including neonatal and fetal care, shaping the future of family-centered care.
Birmingham Children's Hospital is a leading paediatric centre with an international reputation. Birmingham Women's Hospital is one of the UK's two dedicated women's hospitals, with the busiest maternity unit delivering over 8,200 babies annually, offering comprehensive gynaecological, maternity, and neonatal services.
Forward Thinking Birmingham (FTB) Mental Health Services is a unique community and inpatient mental health partnership providing care pathways for young people aged 0-25 years.
Our Trust is dedicated to creating an inclusive, diverse, and equal workplace and encourages applications from all community sectors who meet the role criteria, regardless of age, gender identity, disability, race, religion, or sexual orientation.
Job responsibilities
Please refer to the attached job description and person specification for full details. When applying, demonstrate how you meet these criteria, including transferable experience, qualifications, skills, and professional registration details (if applicable).
Applications may close early if a high volume is received, so please apply promptly.
Person Specification Knowledge and Experience
- Good telephone manner
- Experience working under pressure
- Diary management experience
- Working knowledge of medical terminology
- Audio typing experience
- Experience working with individuals with mental health or related issues
Qualifications
- Minimum of 5 GCSEs including English and Maths
- Business/Administration NVQ Level 3 or equivalent
- Level 3 word processing/typing qualification
Professional / Managerial / Specialist Knowledge
- Accuracy
- Teamwork skills
- Initiative
- Ability to work under pressure and multitask
- Meeting deadlines
- Working independently
- Thrives in a busy environment
Personal Skills / Attributes
- Knowledge of medical terminology
- Good English and numeracy skills
- Autonomous working ability
- Time management
- Motivation
- Flexibility
- Enthusiasm for role development
- Willingness to work required hours and duties
- Experience in community/inpatient settings
- Understanding of departmental terminology
Disclosure and Barring Service Check
This role is subject to a DBS check in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Birmingham Women's and Children's NHS Foundation Trust