Operations Support Specialist - Property Management Industry
Direct Hire $65,000-$75,000 (Depending on Experience)
Location: Irvine, CA (Hybrid/Onsite flexibility may apply) Are you an organized, proactive professional with a passion for customer service and operational efficiency? A well-established leader in the
property management industry is seeking a detail-oriented
Operations Support Specialist to join their corporate team. This is a
direct hire opportunity offering competitive pay, a collaborative environment, and room for growth.
About the Role:
As the Operations Support Specialist, you'll be a key player in driving smooth internal operations and supporting communication between residents, on-site property management teams, and regional leadership. You'll handle contract tracking, support customer service efforts, manage travel logistics, assist with property listings, and perform essential administrative duties.
Key Responsibilities:
Customer Service Support
Monitor customer service programs and communicate updates to Property Management leadership.
Respond promptly to customer inquiries and concerns via designated service platforms.
Ensure timely follow-up and resolution of customer-related issues.
Travel & Expense Coordination
Arrange business travel for directors, regional managers, and executives in accordance with company policies.
Prepare detailed itineraries and manage logistics for business trips.
Process expense reports accurately and in a timely manner.
Marketing & Listing Support
Collaborate with the Marketing team to ensure property listings are accurate and up to date.
Monitor listing performance and provide recommendations for improvement.
Administrative Assistance
Provide administrative support to senior leadership, including document preparation, scheduling, and reporting.
Assist in tracking operational metrics and compiling performance data as needed.
What We're Looking For:
High School Diploma required; college coursework or degree preferred.
Prior experience in a support or administrative role, ideally in property management or customer service.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong verbal and written communication skills.
Excellent multitasking and organizational abilities.
Self-starter with a proactive, solutions-focused mindset.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.