This frontline position is essential to the continued success of Enrollment Management (EM). This position strategically contributes to the Administration & Compliance (A&C) team and all the departments within the division it supports (Office of Admissions & Recruitment, Financial Aid, Registrar, Strategic Technology, Training & Development, and Enrollment Management Marketing & Communications). This position serves every EM employee by handling the division's inventory ordering, control, and tracking; building maintenance and management; list management; mail; payments and deposits; assisting with celebrations, retreats, and events; and assisting with application and enrollment fee refunds.
We need someone who exhibits:
Integrity: Accountability for doing the right thing by exercising good judgment and honesty. Ability to create a safe environment for students and families and team members, including having emotional intelligence and self-awareness. Transparency, professionalism and thoughtfulness in communication.
Care: Prioritization of creating the best experience possible for each person we encounter and at every step of the student experience. Providing service to others by being friendly, welcoming, and approachable. Commitment to collaboration and to being a team player with a positive attitude.
Intentionality: Strong work ethic and contribution to the excellence of the Division of Enrollment Management, A&C, and OU; self-motivation. Consistency in meeting deadlines and responding in a timely manner.
Innovation: Possession of a natural curiosity to learn and a continual pursuit of personal and professional growth in the field of college enrollment management. A focus on innovation, displaying an understanding of positive change and possessing a strong analytic ability. Efficiency by researching best practices, making creativity a priority.
Essential Duties: - Orders, monitors, and transfers supplies and equipment for Enrollment Management.
- Maintains inventory/equipment tracking for Enrollment Management.
- Manages the storage, maintenance, retention, and organization of Enrollment Management files.
- Maintains office files that may be of a confidential nature.
- Maintains organizational charts, employee contact information, job descriptions, and division business continuity plans.
- Creates meeting agendas, surveys, and analysis.
- Opens, routes, and prepares incoming and outgoing mail for Admissions, Records and Enrollment Services, including express mail.
- Collects payments for outgoing transcripts, including express mail, admission application fees, enrollment commitment fees, diploma fees, and any other payments to the division.
- Reconciles deposits daily and monthly P-Card reports.
- Organizing celebrations and event and/or retreat support.
- Run errands for Enrollment Management.
- Application fee and enrollment refunds.
- Performs other duties assigned.