Position Summary
Selling Supervisors play a key role in ensuring sales goals are consistently met, a customer experience is priority and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of the management team as a leader and role model to all sales associates when it comes to service standards and adherence to company policy
Sales Generation - Meet personal and store sales goals
- Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales
- Utilize elevated levels of sales and service to maximize sales performance
- Demonstrate and in-depth knowledge of the merchandise
- Ensure all sales related polices and procedures are maintained
- Maintain a keen interest in the fashion industry and market trends
Operations - Collaborate with Management in areas of risk management, loss prevention, cash control, and inventory management
- Assist in the training of sales staff in all areas of register usage and maintenance
- Assist in all areas of stock, shipping, receiving protocols and policies
- Merchandise/Visual
- Ensures the selling floor is neat, organized, stocked, and reflects the correct visual image at all times
- Assist in the implementation and maintenance of all merchandising / visual directives
- Identify product concerns in a timely manner
- Minimum 2 years specialty retail experience
- Ability to work varied hours, nights, days and weekends to support the business needs
Back of House - Maintain store, employee area, stockroom and bathroom to Company standards
- Assist in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
- Maintain standards of cleanliness and organization
- Actively contribute and support in non-selling activities and loss prevention initiatives
- Replenish stock and maintain high standards of merchandise and product presentation
- Maintain your designated 'area of responsibility'
Additional responsibilities may be assigned at the discretion of leadership