About Bergdorf Goodman:
Bergdorf Goodman, a New York icon since 1901, represents the pinnacle of luxury, style, and exceptional service. Known for its rich history of featuring both established and emerging designers, our legendary 5th Avenue store is a destination for discerning customers from around the globe.
Position Overview:
As a key member of our team, you will collaborate with a dedicated Sales Professional in one of our select departments of our Men's Store, working to deliver a personalized and elevated shopping experience. Your support will be vital in ensuring smooth daily operations and creating memorable moments for clients, all while upholding our standard of service and sophistication. This role presents an exciting opportunity to advance your career in luxury retail and gain a comprehensive understanding of the high-end fashion world.
Key Responsibilities:
- Assist the Sales Professional in preparing and executing personalized selling appointments
- Organize appointment scheduling and manage client interactions with attention to detail
- Maintain and update client profiles to foster long-lasting relationships
- Process transactions at the POS with accuracy and efficiency
- Handle post-appointment follow-ups, including order tracking, alterations, and thank-you notes
- Support digital selling initiatives and bolster the store's social media presence
- Contribute to exclusive gifting initiatives and experiences for top clients
- Ensure unsold merchandise is returned to stock in a timely manner
- Maintain the cleanliness of fitting rooms and coordinate with housekeeping and maintenance as needed
- Exhibit a keen eye for fashion and demonstrate strong organizational skills
- Stay up-to-date with POS systems and client management tools
Qualifications:
- A strong interest in fashion and a desire to grow within luxury retail
- Ability to thrive in a fast-paced environment while consistently maintaining exceptional service standards
- A solution-oriented mindset with the flexibility to adapt and address challenges effectively
- Previous retail or fashion experience is preferred, along with familiarity with Microsoft Suite (Outlook, Excel, Teams, etc.)
- Ability to work a flexible retail schedule, including evenings, weekends, and holidays
Benefits:
We offer a comprehensive benefits package that includes:
- Medical, Dental, and Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
Equal Employment Commitment:
We are an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and are dedicated to providing an inclusive and supportive environment. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other protected status.
If you require assistance or accommodation during the application process, please contact us at .