Join Exbabylon, 2022's Best Places to Work Inland Northwest, one of INC 5000's fastest growing companies and a leading Northwest Managed Service Provider.
We are looking for a dependable, technically inclined Entry-Level Low Voltage & Security Technician to join our growing team. This role will involve assisting with the installation, programming, and servicing of security systems including structured cabling, access control, intrusion systems, video surveillance, and small-scale network deployments. You'll be trained to use modern tools and software, including our internal CRM system, while learning from seasoned technicians in real-world environments.
Key Responsibilities Installation & Service - Install, terminate, and test Cat5e, Cat6, fiber optics, and other structured cabling.
- Assist with installation of CCTV, access control, intrusion/burglar alarm systems, and emerging smart security technology.
- Mount and wire cameras, sensors, door hardware, and control panels.
- Aid in small network deployments including routers, switches, and network racks.
System Support & Maintenance - Help test and program installed hardware (e.g., adding cameras, card readers, sensors).
- Perform preventive maintenance per service agreements and warranty schedules.
- Support troubleshooting and basic diagnostics under supervision.
Project Coordination & Reporting - Communicate job status, equipment needs, and material usage daily to the team lead.
- Participate in on-call rotation, responding to after-hours service needs as scheduled.
- Accurately track all work hours, internal tasks, and client-facing activities.
Expectation of Workday As an entry-level security & low voltage technician, you can expect to start your day reviewing job assignments and preparing tools and materials with your team. You'll travel to job sites to assist with installing or servicing structured cabling, surveillance, access control, or alarm systems. Throughout the day, you'll work under the guidance of senior technicians, learning hands-on while ensuring work is completed safely and accurately. You'll wrap up by documenting progress, reporting to your lead, and prepping for the next day's tasks.
Work Traits - Strong attention to detail and follow-through.
- Team-player mentality with excellent communication skills.
- Ability to work independently in a time-sensitive, fast-paced environment.
- Willingness to attend training sessions and pursue certifications.
- Adherence to OSHA and state safety regulations at all times.
Key Success Indicators - Timely and accurate task completion and documentation.
- Clear communication with leads and clients.
- Positive client feedback and response times.
- Proficiency in internal processes and consistent professional demeanor.
- Contribution to knowledge sharing and team success.
Physical & Environmental Requirements - Ability to sit, stand, walk, kneel, stoop, crouch, crawl, and climb ladders/scaffolding.
- Vision acuity to work with small, color-coded wires and detailed hardware.
- Exposure to moderate to loud noise levels and varying outdoor conditions.
- Required use of PPE provided by the company.
Qualifications & Skills - High school diploma or GED required; vocational training or technical coursework preferred.
- Familiarity with CCTV, intrusion, access control, and alarm systems are a plus.
- Basic understanding of IP networking is desirable.
- Ability to use hand tools, power tools, and cable testing devices.
- Comfortable climbing ladders, working in confined spaces, and lifting up to 150 lbs.
- Must hold a valid driver's license and meet insurability standards.
Career Path As our company grows, so do your opportunities. You'll start as an Entry-Level Technician, learning the fundamentals of cabling and security system installation. With time, experience, and training, you can grow into a Lead Technician role, taking more responsibility on job sites and helping guide newer team members. From there, you may move into Project Leadership or Operations Support, where you'll play a key role in shaping how we deliver and support our services.
Benefits: - Competitive Compensation ranging from $22-25/hr (D.O.E.)
- Medical, dental, vision insurance & Health Savings Account (HSA)
- Flexible time off (FTO)
- Company & Employee Contributed 401(k)
- Paid Professional Training & Certifications
- Flexible Spending Account w/ Dependents Option (FSA)
- Employee Life Insurance & AD&D
- Short/Long Term Disability Options
- Critical Illness, Hospital Care & Accident Options
- Legal & Identity Protection Options
- Pet Insurance & Discount Programs
Who We are: At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are Serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are.
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today. Learn more here: Why New Charter.
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.