Branch Manager
Job Summary:
A leading provider of security, surveillance, fire alarm, access control, and low-voltage systems is seeking a dynamic and experienced Branch Manager/Sales Manager/Operations Manager to oversee daily operations of one of our branches. The Branch Manager will be responsible for driving sales, managing inventory, leading a team, ensuring excellent customer service, and achieving branch profitability and growth targets.
Reports to: VP of Sales
Location: Boston, MA., Columbus, OH., and San Diego, CA (3 openings one for each city)
Looking for a Branch Manager that will be the lead for three other sales personnel and running the accounts for commercial clients interested in buying wholesale security/camera equipment.
Part of the position is running the distribution center in building, including inventory control.
5-10 years of experience within security distribution.
Employees from Wesco or ADI very welcomed
Not looking for larger sized national security company experience (ADT or Honeywell) installing in homes or small businesses.
A Branch Manager for a wholesale distributor of low-voltage electronic security products - would typically have a role that blends operations, sales, and leadership.
Supervisory:
• Will lead and supervise team of Inside Sales, Admin, and Warehouse Associates
Essential Functions:
Sales & Business Development:
• Drive branch sales performance through proactive customer engagement and strategic market development.
• Build and maintain strong relationships with contractors, integrators, installers, and dealers in the security industry.
• Identify opportunities for upselling and cross-selling security products and services.
Operations Management:
• Oversee daily branch operations including order processing, inventory control, shipping/receiving, and showroom maintenance.
• Ensure compliance with company policies and safety standards.
• Maintain accurate records of branch activities including sales, customer data, and inventory metrics.
Team Leadership:
• Recruit, train, and manage a team of inside sales reps, admin staff, and warehouse personnel.
• Set performance goals, conduct evaluations, and implement staff development initiatives.
• Foster a positive, customer-focused team culture.
Customer Service:
• Ensure high standards of customer satisfaction through efficient service, product availability, and technical knowledge.
• Resolve customer issues promptly and professionally.
Financial Oversight:
• Manage branch P&L, budgeting, and forecasting.
• Monitor expenses and identify cost-saving opportunities.
Qualifications/Skills and Experience:
• Proven experience (5+ yrs) in branch management or distribution within security, surveillance, fire alarm, access control, and low-voltage systems environment.
• Strong knowledge of low voltage/security systems such as CCTV, fire alarm, intrusion, and access control products.
• Excellent leadership, organizational, and customer service skills.
• Ability to manage inventory, logistics, and operational functions effectively.
• Strong business acumen and sales-driven mindset.
• Proficiency with ERP systems and Microsoft Office Suite.
• High school diploma or equivalent required; bachelor's degree in business or related field preferred.