This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined.
Job Title: Customer Service Representative
Position: FT/PT, 8am-5pm, Monday-Saturday
Location: Corpus Christi
Second Chance Employer: No
Pay Rate $11.00 an hour
Age: 16+
Education: H/S - GED certificate
Recruiter: O. Luna
About the Customer Service Representative Position
As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests.
To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.
Customer Service Representative Responsibilities - Maintain a professional and friendly attitude towards customers at all times
- Communicate with customers through various mediums, including in-person, phone, and web
- Build relationships with customers to ensure their satisfaction
- Provide prompt responses to customer inquiries and complaints
- Process orders and forms as needed
Customer Service Representative Requirements - High school diploma
- Good communication skills
- Superb customer service, time-management, and multitasking skills
- Must be a team player
- Must have flexible availability