Scrum Master II

Raleigh, North Carolina

First Citizens Bank
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Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

This position works closely with the product and software development teams through guiding and facilitating adoption of the Scrum framework.

Ensures that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating, meetings and decision-making processes, and eliminating team impediments. Assists in increasing team efficiency and provides motivation and guidance for process improvement.

Responsibilities
  • Project Coordination - Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning.
  • Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome.
  • Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team.
  • Reporting - Tracks project processes, deliverables, and financials. Prepares and presents status reports to stakeholders.
Qualifications Bachelor's Degree and 4 years of experience in OR High School Diploma or GED and 8 years of experience in

License or Certification Type: Scrum Master Certification Required

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

Date Posted: 06 May 2025
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