Scrum Master Advisor - Utilization Management (UM) Location: Atlanta, GA; Jacksonville, FL (preferred). Alternate locations may be considered. This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The
Scrum Master Advisor is responsible for the administrative, coaching and leadership roles that make Scrum development/delivery possible. You will be applying your project management knowledge, skills, tools and techniques to project deliverables, processes, and systems specific to interoperability EMR vendor integrations and health systems (providers).
How You Will Make an Impact: - Works with business partners to identify and implement multiple complex technical systems and/or products of varying sizes.
- Manages large systems and/or products.
- Acts as a buffer between the team and process overhead, so each team member can focus on timely delivery.
- Shields the team from interruptions and removes obstacles that may impact the delivery of the product.
- Facilitates internal and external communications (e.g. task coordination, progress tracking/reporting, dependency management).
- Ensure the team is well-informed on internal and external initiatives and activities.
- Collaborates with external stakeholders and other interested parties, ensuring that they are well-informed on team progress and activities.
- Performs analysis on current capabilities versus desired capabilities.
- Creates strategy at enterprise lead level to identify best known method processes and integration capabilities.
- Develops training plans; develops requirements documents; develops approval matrix.
- Defines, recommends and secures contractual agreements for technical services and products.
- Coordinates requirements, schedules implementation and post-implement actives, and develops service-level agreements for vendor partners and global resources firms.
- Defines quality gates for each sprint; defines critical success factors.
- Defines process design, mapping and quality assurance tools to define processes.
- Ensures testing is complete leveraging standard processes, policies, guidelines and templates; Interprets results of testing and reviews continuous improvement plan with senior management.
- Subject matter expert for product and program management related tools and processes.
Minimum Requirements: - Requires BS/BA in Computer Science, Engineering, or related field of study with IT focus degree and a minimum of 7 years experience implementing Agile methodologies; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences: - Experience with CSM, CSPO and large sized Agile implementations (e.g. 7 or more teams) strongly preferred.
- Experience with EMR systems and platforms (e.g. Epic, Oracle/Cerner, Athena, etc.) strongly preferred.
- Experience with Healthcare Clearinghouses (e.g. Availity, Change, etc.) strongly preferred.
- Experience with health plan operations (e.g. UM, CM, Claims, etc.) strongly preferred.
- Ability to 'hit the ground' running with minimal coaching strongly preferred.
- Strongly prefer project management certification.
- Strong preference to having experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment and communicating effectively at all levels of an organization
- Strong preference to having experience working with project management tools, documentation tools, and reporting tools required
- Experience working with portfolio management applications and Rational tools strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.