Sciencelogic Admin

Job Description

Ability to maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment

Perform administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules

Maintain operating systems, application software, and system management tools

Manage application access control to restrict access to systems, applications, and data to authorized users only

Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers)

Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs

Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stake holders, business partners, external customers, and third-party organizations are met and/or exceeded

Pay Rate Range: $55-60/hr

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

Bachelor's Degree (or equivalent experience) and 5+ years of relevant experience

5+ years of experience of daily administration of ScienceLogic SL1 at version 12.x or higher

5+ Years utilizing ServiceNow Ticketing system

Experience with user training and writing documentation

Must be able to obtain and hold a Public Trust clearance null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .