Job Title: Scheduling Coordinator
Location: East Hanover, NJ
Duration: Permanent, Direct Hire
Salary Range: $60-70,000 (negotiable based on experience)
Summary:
The Scheduling Coordinator is responsible for managing day-to-day scheduling operations, including AV requests, ticket oversight, room bookings, and team collaboration. They also serve as the primary contact for clients, ensuring accurate event scheduling, problem resolution, and maintaining streamlined communication with global teams.
Responsibilities:
• Serve as a central point of contact to global customers providing scheduling guidance via phone, email, etc.
• Manage all aspects of the room reservation. Reserve the rooms in Outlook via generic mailbox, provide guidance on room availability, approves/declines room reservations.
• Secure the customer meeting space based on customer's requirements and availability.
• Coordinate any required room changes i.e. moves, cancellations, blocks etc.
Qualifications:
• Effectively communicate with employees, customers and colleagues.
• Ability to work and think independently and ensuring to meet deadlines.
• Strong organizational and communication skills, proficiency in scheduling tools (like Outlook, SharePoint, ServiceNow), and the ability to collaborate effectively across teams.
• Ability to manage multiple tasks with accuracy and precision.
• Capability to prioritize tasks, manage schedules, and handle competing deadlines.
• Commitment to providing excellent service and meeting client needs.
• Initiative in identifying and resolving issues promptly.