Join Securitas Technology Corporation. As a part of Securitas AB, we are a global leader in integrated security solutions, committed to making the world a safer place. With over 13,000 colleagues across 40 countries, we focus on delivering an exceptional client experience through our strengths in people, knowledge, and technology.
The Scheduler plays a crucial role in coordinating and managing electronic security installation projects. You will oversee different stages of the installation process, ensuring order visibility and timely deliveries. This role involves direct interaction with customers, coordination of project deliverables, and collaboration with internal teams. If you enjoy driving customer satisfaction and managing complex tasks, this opportunity is for you.
Key Responsibilities: - Schedule Installation Technicians to prioritize jobs according to customer completion dates.
- Oversee the installation process for all assigned orders in collaboration with Project Managers and field leaders.
- Coordinate with Project Managers to align subcontractor schedules, tracking arrivals and departures from customer sites.
- Review new orders to ensure accurate Customer Contact Information and Scope of Work.
- Act as the primary customer contact for determining Customer Completion Dates (CCD) and Projected Start Dates (PSD).
- Maintain electronic installation folders for all assigned orders and conduct weekly inventory updates for parts.
- Manage changes to project scope and scheduling, ensuring all necessary resources are arranged.
- Handle equipment-related tasks including ordering approved schedules, tracking equipment, and processing vendor invoices.
- Submit subcontractor POs for approval and manage post-project reports in the system.
- Document action items and notes, escalating issues as necessary.
- Maintain schedules using company systems for assigned orders.
- Assist in following up with labor force regarding customer expectations for PSD and CCD dates.
- Receive deliveries and maintain office supply inventory.
- Other duties as assigned.
What You Need: - High School Diploma or Equivalent required.
- 1-3 years of experience in operations scheduling, support, or project coordination.
- Understanding of installation processes, product offerings, and general construction management/coordination requirements is advantageous.
- Strong communication skills and the ability to interact effectively with customers and colleagues.
- Proficiency in Excel, Word, Outlook, PowerPoint, and familiarity with database and project management systems.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Occasional lifting of parts and equipment may be required.
Why Securitas? - Comprehensive benefits like Medical, Dental, Vision, and Life Insurance
- Company paid Short and Long-Term Disability
- 401K with an excellent match
- Paid vacation, holidays, and sick time
- Educational Assistance and amazing growth opportunities
- Employee discounts on travel, equipment, and much more.
We are proud to be an equal opportunity employer committed to diversity and inclusion. Our core values of Integrity, Vigilance, and Helpfulness guide us in serving our customers and the communities we work in.