At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
The ERP Services organization is responsible to provide support and advancement of enterprise grade solutions that power the operations of Eli Lilly. The SAP System Integrator - Serialization, Advance Track & Trace role is primarily responsible for collaborating with our global supply chain business partners, influencing business processes, tools and operating models within the technical solution and business area. The role is required to work across various teams and business process; and assist the business to shape the future using technology and information in new ways. This position will report to the ERP Services Organization, SAP Supply Chain Management group.
How You'll Succeed: - Manage and participate in day-to-day operations, enhancements, and projects. This includes understanding business impact and evaluating/recommending technical options.
- Perform configuration/development activities as required to implement technical solutions.
- Collaborate with third party providers to deliver technical solutions.
- Interact and collaborate with global and local Business Partners as appropriate, in order to better understand the business and its priorities and represent their requirements within SAP.
- Partner with the business in assessing and defining requirements and drive the development of business cases and system solutions.
- Identify and ensure delivery of knowledge transfer needs between IT and our business partners.
- Promote and deliver process improvements to drive business process optimization.
- Partner and manage third party providers to accomplish delivery of day-to-day operations, incidents, system enhancements and projects. This includes service level management, resource evaluations, escalations of system issues and oversight of the change management processes.
- Work directly with business to research, troubleshoot, and lead resolution for issues.
- Effectively prioritize and escalate issues.
- Continuously improve the operations of the SAP SCM team
- Responsible for delivering solutions on time, on budget and in a quality and compliant manner.
What You Should Bring: - Strong learning agility
- Have strong self-management skills and ability to work in ambiguity
- Demonstrated ability to work in a dynamic, evolving environment
- Manage and prioritize competing activities
- Translate business requirements into technical terms, and vice versa.
- Ability to manage and collaborate with multiple customer groups
- Pharmaceutical or healthcare industry experience
Basic Requirements: - Bachelor's degree in computer science, Management Information Systems, or related field
- 4+ years of hands on configuration, and/or support experience with the SAP Advance Track and Trace Application
Additional Information: - This is a global role, with flexibility required as a result
- Position is in Indianapolis, Indiana
- Travel may be required in the future up to 20% of the time
Organization Overview: Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what's possible through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
The Global Services Tech team leads digitalization across organizations spanning the enterprise with Finance, Legal, Ethics & Compliance, Corporate Affairs and Human Resources as well delivers best-in-class ERP Solutions. This team leverages technology and analytics to enable transformations across the enterprise.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$63,750 - $145,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.