SAP Operations Coordinator

Date: April 1st, 2025

Location: Las Vegas, NV

Job Type: Direct Hire

Salary: $50K - $65K

Job Title: SAP Operations Coordinator

Do you have order processing experience with SAP Business One?

Do you have 3+ years in the gaming industry?

Are you local to Las Vegas/ Henderson?

Then we need you to apply today.

Job Description:

This is a full-time on-site role for a highly qualified and experienced individual to join our team as an SAP Operations Coordinator, located in Las Vegas, NV. The SAP Operations Coordinator provides customer-facing and back-office administration support to the sales function. This is a varied and dynamic role in a fast-growing multinational public company. The role involves liaison with colleagues throughout the operations team, which span the US, UK, Italy, Germany, and Taiwan.

Key Responsibilities:

• Processing customers order into SAP in line with company processes.

• Process customer Invoices in a timely manner.

• Process customer returns and adhere to procedures and systems.

• Maintain customer records on the CRM database, ensuring changes in address or contacts

are updated promptly.

• Communicate with customers regarding all aspects of their orders.

• Prepare and ship customer orders/items for repair (RMA) process.

• Support the sales team with quotes, pricing, and lead times.

• Monitor sale or return invoice lists.

• Coordinate and participate in inventory counts as required by the business.

• Managing and assisting with customer shipments and all relevant paperwork is completed

correctly.

• Ensure incoming shipments are processed and stored correctly.

• Checking SAP Data is correct in preparation for the Operations Manager to run monthly

management reports.

• Responding to correspondence in a professional and timely manner, including phone and

email communications.

• Office and facilities duties including but not limited to helping answering phones,

greeting visitors and other duties as and when required.

• Attendance at local exhibitions to support Sales and Marketing with the running of the

stand and show agenda, meet, and greet customers, provide refreshments and any other

ad-hoc duties.

• Possible occasional travel to international offices for training, meetings, and exhibitions

if required.

• Other ad-hoc activities to support the needs of the business or as requested by the

Operations Manager.

Qualifications & Experience Required:

• 3+years Previous experience in similar position preferably in the gaming industry

• REQUIRED Experience in order processing (SAP Business One)

• Excellent Customer Service skills

• Strong Interpersonal Skills and Communication skills for effective communication with cross-functional teams

• Ability to multitask and prioritize tasks effectively

• Advanced experience using Microsoft Office including Word, Outlook, and Excel

• Knowledge of operational procedures and processes

• Experience in international shipping

• Experience with inventory management and supply chain processes would be beneficial

• Successful completion of a background check

ALL CANDIDATES MUST CLEAR BG CHECK & SCREENINGS