Position: Cocktail Server
Reports to: Restaurant Manager / Food and Beverage Director
Job Summary: The Cocktail Server is responsible for taking the guests through the Lake House Experience. As a cocktail server, you will be assuming the role of communicator, decision-maker, entertainer, all while proactively providing an experience to our guests. This position will entail primarily cocktails, beer, wine and small plates for our guests enjoying the view of the lake, fire pits and overall our beautiful property.
Essential Functions:
- Setup Food and Beverage areas to include linen, service ware and glassware.
- Serve food and/or beverages in a professional manner.
- Greeting guests and respond to requests in a friendly and courteous manner.
- Promptly remove dishes as guests complete each food item and beverage.
- Making proficient sales transactions within Infogenesis.
- Replenish beverages as necessary, and check with guest's overall satisfaction.
- Running food.
- Handling cash & other forms of payment.
- Properly checking Id's for guest's who are consuming alcohol.
- Demonstrate responsible alcohol service.
- Demonstrate impeccable product knowledge both Food and Beverage.
- Perform opening, closing & side duties such as setting up/ breaking down station, refilling condiments, cleaning.
- Knowledge of all table / seat numbers.
- Perform any other job-related duties as assigned.
- Maintain a clean work area.
- Required to be able to work varying schedules from time to time. All employees are required to attend all scheduled training and departmental sessions.
- Arrive in assigned work area on time in full, clean and pressed assigned uniform for scheduled shift.
- Perform and complete all assigned tasks by management.
- Be totally familiar with hotel operations/locations and be able to direct guests and answer guest questions of general facility.
Job Requirements:
- One year's experience required in previous server position.
- Must be able to demonstrate effective communication.
- Must be able to stand for extended periods of time.
- Must be able to lift 50lbs.