This position is for Samples Associate for Specialty Tile in our Atlanta (Buckhead) showroom that will maintains an on-site sample department, fulfills sample orders through shipping and receiving tasks, and provides sales support to the on-site & outside sales teams.
Primary Responsibilities
Order Fulfillment:
- Ensure all samples are properly labeled, packaged, and stored in appropriate conditions to preserve product integrity and accuracy
- Ensure that daily SL shipments are processed within standards of time and presentation
- Monitor shipping dashboards for any new orders and process all outbound packages
- Cut samples to order requirements as needed
- Manage and provide confirmations and tracking of sample orders to sales reps and their customers
Receiving & Inventory Control:
- Maintain a precise inventory of all samples & bin locations to ensure stock levels are accurate and up to date
- Review sample metrics and sales rep needs and suggest inventory adds to Samples Coordinator
- Receive all inbound products with accuracy; report any freight or vendor claims to Procurement
- Perform weekly replenishment and cycle counts on all sample bins & marketing tools
- Execute sample inventory lifecycle tasks through management of disco items and product launches
Sales Support:
- Open and process all inbound packages and distribute as needed
- Bring samples to sales floor and retail customers as needed
- Put away floor samples daily from sales staff
- Maintain sample area cleanliness including processing trash, sweeping, and cleaning off tables
Knowledge & Skill Requirements
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Attention to detail and high level of accuracy
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Teams, Excel, Word) and sample management software (Acumatica).
Working Conditions
- Ability to move/lift up to 50 lbs