Job Description
Must Have Technical/Functional Skills
• BA/BS degree in IT, Business, Computer Science or Engineering - or equivalent work experience.
• 10+ years of relevant Salesforce experience with strong technical and functional expertise in Service Cloud, Field Service, Sales Cloud, Salesforce Platform.
• Demonstrate proficiency in multiple newer Salesforce technologies like Einstein Analytics, Lightning Web Components, etc.
• Strong expertise in Lightning/Communities, APEX java class / coding, custom coding, Process Builder, Triggers, Visualforce, Workflows, CSS, HTML, Templates and Web Services.
• Ability to manage multiple stakeholders and influence the decision-making process.
• Experience with business process definition, best practices, and reengineering
• Excellent comprehension of Salesforce development documentation and coding standards.
• Experience designing or building Salesforce integrations with 3rd party applications
• Understanding of key concepts of user centered design and design thinking
• Strong communication skills, both written and oral.
• Proven leadership skills demonstrating strong judgment, problem-solving
• Salesforce certified architect
Roles & Responsibilities
•Design and implement state-of-the-art technical solutions on the Salesforce platform.
•Lead and mentor a team of technical resources, ensuring best practices are followed.
• Designing architecture based on E&U Cloud, vlocity knowledge and capabilities
• Omnistudio and experience cloud are must have skills
•Collaborate with stakeholders, including business leaders and system analysts, to understand requirements and develop appropriate solutions.
•Analyze long-term requirements for corporate systems and make recommendations for implementing custom applications.
•Interact with cross-functional teams and third-party vendors to drive complex deployments.
•Ensure system performance, security, and scalability while minimizing the total cost of ownership.
•Help to resolve, mitigate issues, and risks as they arise.