Salesforce Specialist - Healthcare / Medical / Life Sciences
- Brand-new role owning Salesforce system optimisation
Support global teams with customer-first CRM strategy
Make a tangible impact in a purpose-driven business
Brief overview of role for Salesforce Specialist:
This is a newly created role to start as soon as possible. Working cross-functionally across Sales, Marketing, and Customer teams, you'll take ownership of our Salesforce CRM system following a recent integration - ensuring it delivers maximum value, efficiency, and insight across the business.
- Support the management, development and optimisation of the Salesforce platform
Stay current on Salesforce releases, features, and best practices
Work with internal teams to resolve platform pain points and drive adoption
Develop automation, workflows, validation rules and processes
Deliver platform training and documentation to improve usage
Monitor system performance and troubleshoot issues
Maintain data integrity with deduplication and cleansing
Support marketing team on an ad-hoc basis
About the company looking for Salesforce Specialist:
A highly respected and award-winning healthcare company whose customers are improving lives every day. This is a collaborative, people-first organisation with a clear mission and values, now investing in the tools and talent to futureproof its commercial infrastructure. You'll be joining at an exciting time of growth and innovation.
Job Requirements for Salesforce Specialist:
You'll bring a strong foundation in Salesforce, a problem-solving mindset, and a passion for using tech to support people and patients.
- Experience in Salesforce configuration, customisation, and implementation (Essential)
Knowledge of CRM data governance and best practice
Strong communication skills - verbal and written
Able to translate complex technical challenges into clear, practical solutions
Collaborative and proactive approach
CRM user support and training experience desirable
The Benefits for Salesforce Specialist:
- £35 to £45,000 (dependent on experience)
Flexible/hybrid working options
Performance-related bonus
Pension scheme