Salesforce Sales Cloud & Service Cloud Architect
Houston, TX onsite
Requirements: - Salesforce Developer with 12 to15 Years of experience.
- Salesforce Developer with 9+ Years of experience in URA and LWC components.
- Expertise in pex Triggers, Classes, Controllers, VF Pages.
- Expertise in Communication between Salesforce and MuleSoft with Platform events.
- Expertise in Version Control tools like SourceTree and Gitlab.
- Experience in integrating web services, developing REST APIs, SOAP APIs.
- Strong unit testing abilities and follows the code coverage using best practices of salesforce.
- Good understanding of development & release procedures, upgrade cycle.
- Understanding of DevOps, CI/CD Process and code versioning systems like GitHub etc.
- Possess good software architecture, design and problem-solving skills.
Background :
- Defining, analyzing and mapping business processes and the impact on the organization.
- Leading workshops for process design and improvement.
- Develop, configure, implement and test processes in relevant CRM solutions.
- Drawing up business requirements and user stories.
- dvice on and implementation of improvement actions.
- Training end users and providing aftercare.
- Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
- Experience in the field of integration between Salesforce and other back office systems.
- Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence
Job description - Should have at least 12 to 15 yrs. of strong experience in Salesforce CRM and platform and at least 7 years' experience on Salesforce Lightning.
- Good experience in Configuration, Customization, Salesforce Lightning component development, ISV App development experience, APEX development.
- Build/maintain Case management process using process builders/Lightning flows.
- Build/maintain Lightning flows/triggers to customize the case/work order functionality.
- Build/maintain Work order management process using Lightning flows/automating work types.
- Field Service Lightning Admin to setup service resources ,service territories along with modifying the assignments using existing Lightning flows .
- Build/maintain Skills based routing Omni channel for case management.
- Build page layouts ,configure/upgrade Dynamic page layouts.
- Build/maintain Macros on Cases and work order .
- dministration of Case teams, Public groups ,Permission sets, Reports and Dashboard
- Manage the technical delivery of custom development, integrations, and data migration elements of a implementation
- Strong knowledge and experience in OOP concepts
- Experience in Aura and LWC Components
- Experience in working with Managed Packages
- Good experience integrating SFDC to other systems using Rest API / SOAP Webservices, Mulesoft, CastIron etc.
- Good experience in Data Migration using Jitterbit, Demand Tools, Apex data loader, Dataloader.IO, Workbench, Migration Tool.
- Understanding of Continuous Integration and Continuous Deployment tools like Maven, Jenkins etc.
- Understanding of version control using BitBucket, GitHub.
- Experience in Agile application development methodology.
- Knowledge on CPQ like Salesforce CPQ, APTTus, Vlocity, Oracle CPQ (BigMachines)
Certifications - SF Admin
- Platform Developer 1
- Service Cloud Consultant