Salesforce Project Manager

Role - Salesforce Project Manager

Rate - $70/hr on C2C

Work Auth - All Except H1B

Hybrid Schedule Boston, MA ( Preferred Local Candidates )

RESPONSIBILITIES:
A Kforce client in Boston, MA is hiring a Salesforce Project Manager. In this role, you will be responsible for managing the technology implementation, coordinating between business, technical, and vendor stakeholders, and ultimately for ensuring that the Salesforce instance meets business needs through all phases of development and maintenance.

Responsibilities:
Salesforce Project Manager will create and maintain project documentation such as project charter/scope, project plans, status reports and operational checklists
Create project work plans (dependency diagrams) & schedules including identification of resource skills necessary to deliver full project scope
Manage program scope, schedule, budget, and resources to successfully fulfill business and technical requirements with high customer satisfaction - communicating this regularly to the Associate Deputy Commissioner of Technology, Analytics and Digital Transformation
Facilitate technical support as needed including but not limited to architectural reviews, compliance reviews and various project artifacts
Manage project issues and risks to prevent potential barriers to project success; Escalation point for Risk and Issue mitigation/resolution
Primary point of communication between vendors and other agencies to coordinate and manage meetings; collect feedback and action items from interactions with vendors and track/manage them in PMO system
As a Salesforce Project Manager, you will develop image acceptance test plans, validate test plans with business & drive image testing/acceptance process
Responsible for ensuring all team members have access to the proper systems for interacting with other team members, reviewing materials and testing functionality in the systems and product demos

REQUIREMENTS:
Minimum of 5-8 years of experience in IT project management with capability of managing complex, cross-functional IT projects
Experience managing software products and/or leading product development
Experience in working and managing multiple projects simultaneously in a highly matrixed environment
Experience managing a software or services project including end-to-end product development and leading a team
Experience with contract management and vendor interaction in delivering large-scale products or web services
Knowledge of implementing Salesforce and/or driving large Salesforce deployments is a significant advantage
Masters-level knowledge of Microsoft's entire productivity suite including Office 365, Teams, SharePoint Online and OneDrive, Project Online; Power BI a plus
Understanding of software development lifecycle and release management methodologies
Strong issue & problem management skills, including root cause analysis and troubleshooting skills are required
Demonstrated leadership with strong organizational and customer service skills with attention to detail, process redesign experience highly desired
Prior project management of large public sector IT projects, with understanding of government practices, policies and budgeting is a major plus
Working knowledge of project management concepts as defined by PMI
Knowledge of Agile/Scrum and ITIL concepts, Theory of Constraints a plus
Familiarity with organizational change management including end user training
Proven ability in both waterfall and agile technology delivery methods; Understanding of Agile milestones and ability to facilitate all aspects of the agile and/or waterfall methods of product management
A demonstrated ability to collaborate, and drive progress
Ability to handle multiple, concurrent priorities with little or no direction, and meet established timeline