JOB SUMMARY
Monday-Friday 8am-5pm
Location: Willingboro, NJ; Chicago, IL; Denton, TX
We are seeking a skilled Salesforce Developer to join our team and help drive the customization, implementation, and optimization of our new global Salesforce platform. The ideal candidate will possess a strong technical background in Salesforce development, with a focus on building and enhancing custom features to meet the needs of our users. As a Salesforce Developer, you will work closely with cross-functional teams, including business analysts, project managers, and other developers, to deliver scalable solutions that improve business efficiency and streamline operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop Custom Solutions: Design, develop, and deploy customized Salesforce solutions using Apex, Visualforce, and Lightning Components to support key business functions.
- Integration Management: Integrate Salesforce with other systems using REST/SOAP APIs, ensuring data consistency and seamless data flow across applications.
- Salesforce AppExchange: Suggest ways to optimize the use of 3rd party applications to enhance the go to market sales activities and processes adjacent to the core Salesforce platform.
- System Optimization: Identify and implement solutions to improve system performance, data integrity, and overall user experience.
- Collaboration: Work collaboratively with cross-functional teams to gather requirements, provide technical insights, and ensure alignment of Salesforce capabilities with business needs.
- Testing & Quality Assurance: Conduct unit testing, debugging, and validation of Salesforce solutions to ensure they meet quality standards before deployment.
- Documentation & Training: Document system architecture, design changes, and user instructions. Assist in training end-users and providing ongoing technical support as needed.
- Stay Updated: Keep up-to-date with Salesforce releases and new features, recommending improvements to the existing Salesforce environment based on evolving best practices.
- Technology Alignment: Ensure IT systems, CRM tools, and other sales-related platforms are optimized for performance and integrated seamlessly across teams.
These may be modified from time to time; other duties may be assigned.
QUALIFICATIONS
- Technical Expertise: Solid understanding of IT systems, software development, and sales-related technology infrastructure (e.g., CRM systems).
- Project Management Skills: Proven ability to manage complex projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Leadership: Demonstrated experience leading cross-functional teams and managing relationships with senior stakeholders.
- Communication Skills: Strong verbal and written communication skills, with the ability to present technical information to non-technical audiences.
- Certifications: PMP, Agile, or other relevant project management certifications are a plus.
KNOWLEDGE & SKILLS REQUIRED
- Ability to solve complex problems
- Ability to quickly learn new tools and processes
- Attention to detail
- Ability to work effectively with little or no supervision
- Strong written and verbal communication skills
- Goal oriented project management skills
PREFERRED SKILLS
- Sales Operations Knowledge: Familiarity with sales processes, including CRM and sales pipeline management tools, to align IT solutions effectively.
- Change Management: Experience managing organizational change, especially when implementing new technologies or workflows.
- Budget Management: Proficiency in managing budgets and understanding financial impact related to project investments.
- CPQ/Rev Cloud administration experience
- Genesys/CTI/pure cloud/omni integration, and API integration experience
EDUCATION & EXPERIENCE
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Experience: 3-5 years of Salesforce development experience with proven expertise in Apex, Visualforce, and Lightning Component Framework.
- Certifications: Salesforce Platform Developer I certification is required; Platform Developer II is a plus.
- Technical Skills:
- Proficient in Salesforce platform development with strong understanding of Salesforce best practices and design patterns.
- Experience with Salesforce declarative development tools like Process Builder, Flows, and custom objects.
- Familiarity with REST and SOAP APIs, and experience in integrating Salesforce with external systems.
- Knowledge of SOQL and SOSL for efficient data manipulation within Salesforce.
- Experience with CI/CD tools and version control (Git, Jenkins) is a plus.
- Soft Skills:
- Strong problem-solving skills and the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills with a customer-oriented approach.
- Ability to work both independently and collaboratively within a team.