Job Description Job Description
Job Description: We are seeking a detail-oriented and experienced
Salesforce Business Analyst to join our team. The ideal candidate will have strong experience gathering and analyzing business requirements, mapping insurance and financial services workflows, and supporting Salesforce implementations, enhancements, and integrations.
Key Responsibilities: - Work closely with business stakeholders to gather and analyze functional and technical requirements related to Salesforce CRM and its integration with core insurance systems.
- Translate business requirements into user stories, process flows, and functional specifications.
- Partner with Salesforce developers, architects, QA teams, and project managers to deliver scalable solutions.
- Lead or support UAT efforts and ensure deliverables meet business needs and compliance standards.
- Act as a liaison between business users and technical teams throughout the entire project lifecycle.
- Support data migration, data integrity, and report/dashboard requirements.
- Participate in Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
Required Qualifications: - 5+ years of experience as a Business Analyst, with at least 3 years focused on Salesforce (Sales Cloud, Service Cloud, or Financial Services Cloud).
- Strong understanding of CRM business processes, particularly in insurance and financial services.
- Hands-on experience writing user stories, BRDs, FRDs, and test cases.
- Experience working with Salesforce Lightning , and third-party integrations (e.g., DocuSign, MuleSoft, marketing automation).
- Familiarity with data models , data mapping , and workflow automation.
- Solid understanding of Agile/Scrum methodologies.
Company Description
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.