Salesforce Business Analyst Juno Beach, FL (Onsite) Fulltime Position The Business Analyst must be prepared to: - Develop and document business processes to illustrate current and future state
- Gathering stakeholder feedback, categorizing and prioritizing information
- Review and analyze user feedback to identify common themes, trends and recommend areas for improvement
- Stay connected with users, keeping them informed about the status of their submitted recommendations
- Convert user feedback into actionable user stories (within JIRA) that reflect the desirable business process
- Must have worked in prior Salesforce implementation and have required Salesforce skillset
- Be prepared to draft test cases that are user friendly and make sense
- Confirm system meets submitted requirements by actively participating in system testing activities
- Support end user testing activities by tracking progress and conducting any required follow ups
- Communicate findings, recommendations and project updates to the Matters core team
- Must be comfortable liaising between technical and business team members
Additional Requirements: - Minimum 5 years of experience serving as a Business Analyst
- Experience in Legal Operations a plus
- Experience with business process modeling; mandatory
- Familiarity using based tools required (JIRA, Miro, Chorus, Quip, Keynote, Wrike); mandatory
- Excellent verbal and communication skills; mandatory
- Self-motivated and able to work with minimal supervision; mandatory
- Collaboration, communication, interpersonal, problem-solving, decision-making skills and attention to detail; mandatory
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.