Job Title: Salesforce BANote: Remote work not accepted, resource has to work Hybrid , weekly twice at office at Bala Cynwyd , PENNSYLVANIA12 Months Contract Position Overview : Salesforce BA This role will be a BA on medium-scale projects and enhancements with a focus on integrating core applications with Salesforce. This role will help drive transformational and strategic solutions by formulating and defining system scope and objectives based on user needs., This role will work closely with vendor partners, team members, business, and IT leaders to elicit and document business needs and requirements. A candidate for this position must be a self-starter and able to work in a varied, fast-paced environment as part of a service delivery function for
Job Duties and Responsibilities Include: - Business requirements gathering and documentation for projects and enhancements
- Manage and facilitate communications between IT teams, business, and vendors
- Assist in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes
- Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through to production deployment
- Provide subject matter expertise and guidance to project team members concerning Salesforce
- Participate in the full software development life cycle (SDLC)
- Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, and other job aids as applicable
- Perform special duties and other projects as assigned
- Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
- Establish and build strong working relations and partnerships with various levels of IT team members, stakeholders, Business Units and Senior Management
Required Qualifications:
A minimum of five years of experience as a Salesforce Business Analyst is required, including experience in gathering requirements for at least one complete Salesforce project that involved integrations.
Other Desired Qualifications: - Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders.
- Knowledge of SDLC for both waterfall and agile methodologies.
- Experience working in the insurance industry P&C sector or Insurtech.
Qualifications: - Bachelor's degree preferred
- Insurance Certification(s) preferred