Under the administrative direction of the Application Development and Support Division (ADSD) Chief (CEA), the incumbent is responsible for performing activities at the highest level in support of discovering, assessing, architecting, and delivering the most complex enterprise solutions using Salesforce. Assignments require an advanced level of organizational understanding to bridge the strategic intent and practical technical application. In addition, advise leadership on formulating IT strategy, policy, and governance for Caltrans's current and emerging technology portfolio.
The incumbent acts as a technical lead and solution architect, responsible for defining, designing, developing, documenting, coordinating, and integrating the products managed within the Division, implementing IT solutions to meet enterprise business objectives. The incumbent possesses a wide and d eep practical technical knowledge base, which includes emerging "cutting-edge" technologies. The incumbent is recognized as a subject matter expert in their area of specialization, exhibits a mastery level of team leadership qualities and directs the most critical/complex projects.
The incumbent acts as a technical architect for Salesforce platform and will provide leadership in developing solutions in support of the Legal Division such as the Legal Case Management System and overseeing activities supporting development/procurement of such systems, communicating the work to internal and external audiences, and facilitating solution launches. The incumbent performs duties related to the architecture, development, integration, operation, and maintenance of Salesforce implementations including user research, user-centric design, development or configuration, testing, implementation and related integrations.
Domains:
Software Engineering
Information Technology Project Management
You will find additional information about the job in the Duty Statement .
Working Conditions The incumbent may be required to work for extended periods of time in a computer room. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans's current telework policy. While Caltrans supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department. The selected candidate may be required to travel to the headquartered location. All expenses to travel to the headquartered location will be the responsibility of the selected candidate. The incumbent may be required to travel to other Caltrans offices to support and provide expertise for IT operations.
The incumbent may work after regular business hours and/or weekends to perform activities to support business operations and/or systems maintenance. If the incumbent has a Class C driver's license and utilizes their personal vehicle, they may be reimbursed for travel expenses. The incumbent must carry a cell phone and respond to calls after hours to lead multi-disciplinary IT professional team(s) in organizing, analyzing, troubleshooting and resolving IT system problems.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST III
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code :
JC-473079
Position (s):
-916
Working Title:
Salesforce Architect
Classification:
INFORMATION TECHNOLOGY SPECIALIST III $9,230.00 - $12,369.00
of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information Caltrans Mission: Provide a safe, sustainable, integrated, and efficient transportation system to enhance California's economy and livability.
Caltrans Vision: A performance-driven, transparent, and accountable organization that values its people, resources and partners, and meets new challenges through leadership, innovation, and teamwork.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.
Caltrans Director's EEO Policy and EEO Policy Statement:
Please Note: Main communication for this position will be through email. Please ensure to include a valid email address on your application.
Special Requirements Pursuant to California Code of Regulations 549.90, this position will be filled via the California Department of Transportation Managerial Selection Program (MSP) process.
This process provides for examination and job-selection specific to each position and consistent with the knowledge, skills, and abilities of the classification.
Please read the entire job posting before applying for this position.
This is an Open Examination.
All applicants must meet the minimum qualifications by the final filing date to participate in the examination.
Minimum Qualifications:
One year of experience as an Information Technology Specialist II; or
Six years of information technology experience, two years of which shall include performance of highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more of the major six domains or a closely related or emerging information technology field.
A master's or doctorate degree from an accredited college or university may substitute for four years of the required general information technology experience. A bachelor's degree from an accredited college or university may substitute for three years of the required general information technology experience. An associate's degree from an accredited college may substitute for one year of the required general information technology experience. Only one degree may be used for substitution.
When using education to meet minimum qualifications, education must include 15 semester units (or 22.5 quarter units) of information technology or closely related course work.
Examination Information:
This examination will utilize an evaluation of each candidate's experience and education (E&E) compared to a standard developed from the class specification. For this reason, it is especially important that each candidate take special care in accurately and completely filling out his or her State application (STD. 678). List all experience relevant to the "Minimum Qualifications" that are listed in the Class Specifications above.
This process provides for examination and job-selection specific to each position and consistent with the knowledge, skills, and abilities of the classification. All applicants must meet the minimum requirement for this examination by the final filing date.
This examination will not establish a civil service list; therefore, candidates will not have the ability to transfer their eligibility to other departments. Candidates will be notified in writing of their examination results .
Note: If using Out of Class (OOC) experience , you must submit a copy of your signed and approved Out of Class documentation. Failure to do so may result in your Out of Class experience not being considered during the evaluation process of this examination.
Education: If using your college education to meet the minimum qualifications, college transcripts must be submitted with your application and SOQ. Unofficial transcripts will be accepted for entrance into the examination, however, official transcripts may be required prior to appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/25/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
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